The UPS Store

Reviews

• TR

  Thomas Riordan

  Apr 16, 2026
  4.0
  A little hard to find. On the Mezzanine level of the hotel. Take the elevator up or 2 escalators. It's not a scam like some people are saying. Some things have a service fee; Some don't. The gentleman working there was friendly and explained the process well.
• MF

  Mateus Lopes de Farias

  Apr 1, 2026
  1.0
  Eles não têm responsabilidade alguma com seus pacotes, há uma semana enviei um pacote e nem atualizou no sistema deles, não sabem onde minha encomenda está! Vão direto para a USPS que é mais seguro
• HH

  Hailee Hammond

  Mar 31, 2026
  5.0
  Jerry was very knowledgeable and helpful in shipping my package that required very specific packing instructions. He took extra care in making sure my item was secured and protected in the package. There is an additional cost to sending a package out from this location, but he let me know that upfront in case I didn't want to use their services. Great customer service overall
• EW

  Evan Whatley

  Mar 14, 2026
  1.0
  Tiny store buried deep inaide the hotel. No way finding. Lackluster service.
• SR

  Savannah Rae

  Mar 7, 2026
  1.0
  This store should not be advertised online without saying you have to pay ADDITIONAL shipping fees. I had a return label printed and just needed to drop off a product. The associate said it would cost an extra $3 dollars since it was a “non-traditional store.” I already spent $5 on parking, plus waited 45min for the associate to get back from lunch, I wasn’t going to pay extra to have something shipped that already had pre-paid return label. Shame on you UPS. What a scam.

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