Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1521 Poland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
142 reviews
5 stars
33
4 stars
8
3 stars
8
2 stars
9
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported poor service, long wait times, and unresponsive employees.
Delivery Issues
Numerous complaints highlighted significant problems with package delivery, including lost packages, incorrect delivery notifications, and failure to deliver items.
Staffing Problems
Customers frequently noted understaffing, leading to long lines and delays, with many experiences of only one employee working during busy hours.
Cleanliness and Organization
Reviews indicated that the post office is often dirty and disorganized, contributing to a negative customer experience.
Inconsistent Experiences
While some customers reported positive experiences, the overall sentiment was mixed, with many expressing frustration over repeated issues.
- MWMike Wittenbrink4 days ago5.0Very friendly!
- SHSam HensenOct 8, 20254.0This is such a different experience from the office on the bayou. They are polite, enagaging, don’t waste your time and helpful.!
- GJGlenda JordonSep 16, 20251.0Horrible service. Long wait times. You can forget about calling and expecting someone to pick up the line.
- RTRicardo TorresAug 19, 20255.0Never have a bad experience when I come here!!! Which says a lot for anything in New Orleans, let alone the post office… Every employee here has always been pleasant, but today Bria was the employee who helped us, and she was amazing as they usually are at this location! Such a relief to know every time I have to come here it won’t drag my mood down!! :)))
- JAJes ArmitageAug 16, 20251.0Rampant incompetence is the best description I have for this station. They couldn’t care less about truly helping customers, particularly when valuable packages go missing. Their behavior is always suspect and curious, and any information given contradicts reality. Even when they confess to screwing up they still act like it’s not their fault or problem. Do yourself a favor and drive a little farther to Arabi.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1521 Poland Ave provide?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and most can also take your passport photo. Remember to complete and print your application form beforehand.
Is an appointment required for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the hours of operation for this United States Postal Service location?
Open Monday through Friday from 9:00 AM to 3:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at the 1521 Poland Ave Post Office?
You can apply for a PO Box online or in person. Online reservations are available at the USPS website, and in-person applications require two valid IDs and your completed application.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check with your local Post Office for specific access times.
What nearby places can I visit before or after coming to the USPS on Poland Ave?
You can visit the Orleans Home Buyers for real estate services, relax at Lowpoint New Orleans coffee shop, or browse unique finds at Private Collections Boutique clothing store, all within walking distance.
Are there any nearby transit or convenience locations to help customers visiting the USPS?
Yes, Key's Fuel Mart, a gas station and convenience store, is nearby, providing easy access for fueling up or grabbing essentials before or after your postal visit.
What professional services are nearby the USPS on Poland Ave that might be useful for customers?
Nearby professional services include Linka Odom Photography and 9th Ward Studios for event photography, ideal if you need photos for official documents alongside your postal needs.