Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5720 Citrus Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes.
Delivery Issues
Customers frequently reported problems with package delivery, including late deliveries, packages marked as delivered but not received, and misdelivered items.
Management Concerns
Several reviews pointed to poor management and lack of accountability among staff, leading to ongoing issues with service quality.
Mixed Experiences
While many customers had negative experiences, a few noted positive interactions with specific employees, indicating inconsistency in service.
PS
Phylisha Soleto
Dec 23, 2025
1.0
This is the worst post office I have ever visited and it doesn't matter if you complain because no one will do anything. Not one staff member has a good attitude. The post office itself is filthy and he parking lot has McDonald's bags and trash all over it. I have witnessed employees treat people with such disrespect and then talk about them and laugh about it in front of other people after they walk out. sad thing is is that nothing absolutely nothing will ever come of a complaint
JJ
Joshua Jewell
Dec 23, 2025
1.0
Im an elderly caregiver and this post office lied about noy being able to deliver, are now ignoring me on the phones, ive heard them pickup just to hang up immediately
Just file an OIG report like I did this place sucks
JO
Juan José Ortega
Nov 8, 2025
1.0
I am just going to say.... RUDE.....
Costumer service in not in their minds
DP
DeeAnn Plueger
Aug 14, 2025
1.0
I have literally called 40 times this week with no one answering when I need an actual person to answer my question
CL
Christopher Lindner
Aug 13, 2025
1.0
Rude staff, wouldn't even give me a piece of tape to put a label on after already having the label and said I would have to buy a whole roll.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5720 Citrus Blvd?
You can send mail, ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office with two valid forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but exact hours may vary, so check with this Post Office for details.
Are there other Post Office locations nearby?
Yes, nearby Post Offices include US Post Office, Post Office Citrus Boulevard, and Usps Elmwood Station, which may be convenient alternatives for mail and shipping needs.
What nearby amenities can I visit before or after my trip to the Post Office?
Nearby, you can visit The Tavern on Citrus for food and drinks or Bliss Body yoga studio for relaxation and fitness.
How can nearby transit or station options help me reach the United States Postal Service on Citrus Blvd?
Usps Elmwood Station nearby offers train and gas station services, providing convenient transit and fuel options when visiting the Post Office.
Where can I find printing and office services near this Post Office?
Bell Office Machines, located close by, offers office equipment and printing services, which may complement your mailing needs.