Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5720 Citrus Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
162 reviews
5 stars
23
4 stars
4
3 stars1
2 stars
7
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over negative attitudes and lack of assistance.
Delivery Issues
A significant number of customers reported problems with package deliveries, including delays, misdeliveries, and packages marked as delivered when they were not.
Management Concerns
Many reviews pointed to poor management and lack of accountability among staff, leading to ongoing issues with service quality.
Mixed Experiences
While many customers had negative experiences, a few noted positive interactions with specific employees, indicating inconsistency in service quality.
Facility Conditions
Some customers mentioned cleanliness and safety of the facility, with a few praising the physical environment despite the service issues.
- JOJuan José OrtegaNov 8, 20251.0I am just going to say.... RUDE..... Costumer service in not in their minds
- DPDeeAnn PluegerAug 14, 20251.0I have literally called 40 times this week with no one answering when I need an actual person to answer my question
- CLChristopher LindnerAug 13, 20251.0Rude staff, wouldn't even give me a piece of tape to put a label on after already having the label and said I would have to buy a whole roll.
- KKKarizma KelsonAug 8, 20251.0This is ONE of the worst USPS I still haven’t gotten package my package was suppose to be delivered on august 6th .. they marked my package as delivered “ individual picked up at office at 6:12pm… when the office closes at 430pm .. the following day I go up there at 9:00am august 7th to see if my package is there the lady told me her “ manger marks the packages a delivered if they come back to the office.. I don’t understand why my package was not delivered to my home but sent back to USPS .. then she proceeds to go see if my package was in the back once she came back she told me my package was not there and that the guy will be delivering my package today (august 7th) … its now august 8th and there are NO signs of my package I cant track it to even see where its at because the guy marked it as delivered.I order my stuff over a month ago for a trip im taking for 3 WEEKS .. and this is Extremely disappointing I guess Im writing the review so others can understand whats going on at this USPS & to be Cautious -Karizma K
- EJErik de JongeAug 2, 20255.0Wonderful pleasant helpful employees at this location. I have been going here for years.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 5720 Citrus Blvd?
You can send mail, ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office with two valid forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but exact hours may vary, so check with this Post Office for details.
Are there other Post Office locations nearby?
Yes, nearby Post Offices include US Post Office, Post Office Citrus Boulevard, and Usps Elmwood Station, which may be convenient alternatives for mail and shipping needs.
What nearby amenities can I visit before or after my trip to the Post Office?
Nearby, you can visit The Tavern on Citrus for food and drinks or Bliss Body yoga studio for relaxation and fitness.
How can nearby transit or station options help me reach the United States Postal Service on Citrus Blvd?
Usps Elmwood Station nearby offers train and gas station services, providing convenient transit and fuel options when visiting the Post Office.
Where can I find printing and office services near this Post Office?
Bell Office Machines, located close by, offers office equipment and printing services, which may complement your mailing needs.