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United States Postal Service

1.7
(165 reviews)

Business Details

5720 Citrus Blvd, New Orleans, LA
70123, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5720 Citrus Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5720 Citrus Blvd, New Orleans, LA
70123, United States

Hours

Reviews

1.7
165 reviews
5 stars
23
4 stars
4
3 stars
1
2 stars
7
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over negative attitudes and lack of assistance.

Delivery Issues

A significant number of customers reported problems with package deliveries, including items marked as delivered but not received, and frequent misdeliveries.

Cleanliness and Organization

Several reviews mentioned the post office being dirty and disorganized, contributing to a negative customer experience.

Management and Accountability

Customers expressed dissatisfaction with management's lack of responsiveness to complaints and overall poor handling of service issues.
  • LS
    Labree Stockstill
    5 days ago
    1.0
    Lady had a bad attitude.
  • RO
    Rusty Odenwald
    Feb 16, 2026
    1.0
    My packages don't get delivered and tracking says it is delivered. This is getting ridiculous
  • PS
    Phylisha Soleto
    Dec 23, 2025
    1.0
    This is the worst post office I have ever visited and it doesn't matter if you complain because no one will do anything. Not one staff member has a good attitude. The post office itself is filthy and he parking lot has McDonald's bags and trash all over it. I have witnessed employees treat people with such disrespect and then talk about them and laugh about it in front of other people after they walk out. sad thing is is that nothing absolutely nothing will ever come of a complaint
  • JJ
    Joshua Jewell
    Dec 23, 2025
    1.0
    Im an elderly caregiver and this post office lied about noy being able to deliver, are now ignoring me on the phones, ive heard them pickup just to hang up immediately Just file an OIG report like I did this place sucks
  • JO
    Juan José Ortega
    Nov 8, 2025
    1.0
    I am just going to say.... RUDE..... Costumer service in not in their minds

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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