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Visit your local Post Office™ at 701 Loyola Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism.
Delivery Issues
Numerous complaints about packages being delayed, lost, or misrouted, with some customers experiencing significant financial impact due to these issues.
Facility Conditions
The location was described as dirty and poorly managed, with long wait times and inconsistent hours of operation.
Mixed Experiences
While many reviews were negative, a few customers highlighted positive interactions with specific employees who provided helpful service.
Overall Reliability
The USPS service at this location is perceived as unreliable, with frequent issues reported regarding mail and package handling.
BD
Brian Denzer
4 days ago
1.0
I used to support the beleaguered USPS, but after they lost one Priority Mail package, and another taking more than a week to deliver (four days longer than "usual"), and both customer service and the claims process being very unsatisfactory, I'm done.
TT
THARLIE
Oct 26, 2025
3.0
Trucker📢📢📢
Your gps will send you your the bus station which is the front of the usps. Follow your phone GPS instead. The museum Street is the one. Make a left when you get there ring the interphone. Follow the path make a left . The get me unloaded quickly.
MB
Madi Brown
Sep 23, 2025
1.0
The agent was 20 minutes late to my passport appointment, and they had the waiting room closed and locked, so I had to stand that entire time.
SP
Susie Poulter
Sep 9, 2025
1.0
This location picks up at my office building mail slot/room and we have not had a single package of ours scanned (at least one to three packages per day) since August 26th. It is now September 9th and I have now had to deal with thousands of dollars in products essentially lost in the abyss of USPS. I wish I would have noticed sooner or I would have taken my packages directly to a location and watch them scan. This is very frustraing as we have not had issues this bad in the past, and now I'm dealing with clients requesting Ebay refunds for products that MAY eventually get to them as I cannot get the package back once they do decide to come pick them up.
AL
Adam Lester
Aug 23, 2025
1.0
I understand that this isn't exactly five star service and I'm no one special, but the people they have working there have this abysmal attitude like it's the standard.
I went in there, place was nearly empty except for myself and one other person. The person at the desk acted like I was wasting her time or keeping them from some important task.
Not sure if it was my skin color or her not liking the way I looked, but I'm over here trying to be polite while the person at the desk is talking to me like I'm bothering her from some great task other than looking pissed off and playing on her phone (they sure don't bother keeping the building clean) and I was just there to do a quick address update.
Another time I was charged nearly $10 to ship a letter that I just put in a slightly larger envelope to keep it from getting mixed in with junk mail. I legit walked out of there and regretted not going to the FedEx and will bet even money the post office lost it due to pure incompetence or it was junked out of pure spite since the desk worker told me off for giving her a low rating on the touch screen when the transaction was done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 701 Loyola Ave offer?
The USPS location at 701 Loyola Ave offers services including mail and package shipping, money orders, PO Boxes, passports, and gift cards.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and many locations can also take your passport photo.
Do I need an appointment to use passport services at 701 Loyola Ave USPS?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What is the cost of getting a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available at the USPS on Loyola Ave and how can I get one?
Yes, you can reserve a PO Box online or in person at this location by bringing valid ID and completing an application. Online reservations are available at https://www.usps.com/manage/po-boxes.htm.
What are the access hours for PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this Post Office for specific times.
Is the United States Postal Service at 701 Loyola Ave open on weekends?
This USPS location is closed all days of the week, including weekends.
How can I schedule an appointment for passport services at this USPS?
You can schedule an appointment using the USPS online scheduler available at https://tools.usps.com/rcas.htm.
What nearby public transit or locations can help me find the USPS at 701 Loyola Ave?
Nearby locations like the New Orleans Main Post Office and the USPS Collection Point can help orient you to this area. Using these landmarks can assist you in finding the USPS location at 701 Loyola Ave.
What are some nearby dining options I can explore before or after visiting the USPS on Loyola Ave?
Nearby restaurants such as NOLA Foods and Chef Scott's Creole BBQ offer barbecue and Creole cuisine, making them great places to visit around your USPS trip.
Are there any nearby parking facilities close to 701 Loyola Ave USPS?
Yes, the 1301 Girod St. Garage - Poydras Parking is nearby, providing convenient parking options when visiting the USPS location.