Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(167 reviews)

Business Details

3901 Macarthur Blvd, New Orleans, LA
70114, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3901 Macarthur Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3901 Macarthur Blvd, New Orleans, LA
70114, United States

Hours

Reviews

2.0
167 reviews
5 stars
32
4 stars
8
3 stars
5
2 stars
4
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees were praised for being friendly and helpful, many reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Delivery Issues

Numerous complaints were made regarding misdeliveries, packages marked as delivered but not received, and a general failure to deliver mail on time.

Management Concerns

Reviews indicated poor management practices, with staff feeling unappreciated and overworked, contributing to the overall dissatisfaction with service.

Facility Condition

The physical condition of the post office was criticized, with reports of inadequate lighting, cleanliness issues, and a disorganized environment.
  • SL
    S. LaCour-S.
    Feb 12, 2026
    3.0
    If you can do it online, do it. Better to get it done right than treated sweetly to cover evil (ie being lied to for no reason and services never complete). Truly disappointing.
  • WW
    Wizard Grimm (WizardtheGrimm)
    Dec 10, 2025
    4.0
    For a USPS, it is fairly well run. Parking lot lighting at night is not adequate.
  • TB
    Troy M. Brown
    Oct 14, 2025
    5.0
    Employees have to be reminded that live animals are never to be delivered to customers. Customer pickup only. Customers phone number is on the package. That way customers assume responsibility of animals from post office.
  • PM
    Patrick McHugh
    Oct 3, 2025
    3.0
    The people who work the desk are first class - friendly, helpful, knowledgeable: 5 stars. Unfortunately, the delivery team: lied (camera) about animal interference with a delivery and failed for three consecutive days to redeliver on and following the scheduled redelivery date. 1 star. Average: 3 stars.
  • DB
    Desert Boy
    Sep 19, 2019
    1.0
    The worst post office in the us

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others