Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3901 Macarthur Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3901 Macarthur Blvd, New Orleans, LA
70114, United States
Hours
Reviews
2.0
165 reviews
5 stars
32
4 stars
7
3 stars
4
2 stars
4
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for being friendly and helpful, many reviews highlighted rude and unprofessional behavior from staff.
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and long delays.
Management Concerns
Several reviews pointed to poor management practices, leading to high employee turnover and dissatisfaction among staff, which negatively impacts customer service.
Facility Conditions
Customers noted that the physical condition of the post office is poor, with cleanliness issues and inadequate staffing contributing to long wait times.
Communication Problems
Many customers expressed frustration over lack of communication regarding service changes, missed appointments, and unresponsive phone lines.
- TBTroy M. BrownOct 14, 20255.0Employees have to be reminded that live animals are never to be delivered to customers. Customer pickup only. Customers phone number is on the package. That way customers assume responsibility of animals from post office.
- PMPatrick McHughOct 3, 20253.0The people who work the desk are first class - friendly, helpful, knowledgeable: 5 stars. Unfortunately, the delivery team: lied (camera) about animal interference with a delivery and failed for three consecutive days to redeliver on and following the scheduled redelivery date. 1 star. Average: 3 stars.
- MMMarley MaxamJul 5, 20251.0Went to get my passport and the office was closed??? No email notification ahead of time or a text message letting me know of this issue.
- BGbobby gatlinMay 27, 20251.0is there an actual number that these people actually answers, carrier keep misdelivering my packages. this time i have no clue what house she dropped it, i can tell these managers don’t do their jobs as the route is filled with mail at abandon houses. mis delivery constance she doesn’t remove mail that is written on because she delivers it to the wrong house. i need my packages.
- BMB MosesMar 10, 20233.0*The very next day and I halfway retract my previous statement. Witnessed some ineffective customer service skills today.* Used often to ship, never had an issue. Some of the nicest customer service I’ve encountered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3901 Macarthur Blvd?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment made through the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of the USPS at 3901 Macarthur Blvd?
Monday through Friday, 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
Can I get a PO Box at this Post Office?
Yes, you can reserve a PO Box online or in person and will need two valid forms of ID to apply in person.
Are PO Boxes accessible after regular hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours can vary by location. Check with this Post Office for specifics.
What nearby post offices are close to 3901 Macarthur Blvd?
Nearby post offices include Post Office Station A Algiers, US Post Office, and USPS Collection Point, which can be convenient alternatives or additional mailing locations.
What nearby food options are available near the USPS located at 3901 Macarthur Blvd?
Nearby restaurants include Rendez-Vous Creole, DiMartino's Restaurant, Dimartinos Famous Muffletas, and Pizza Hut, great for dining before or after your visit.
Are there healthcare services near the Post Office at 3901 Macarthur Blvd?
Yes, Fastest Labs of New Orleans, Westside Dental Group, Dr. Michael N. Rouhana, and LCMC Health Urgent Care are nearby for your health needs.
How can nearby places like Capital One Bank and Fifth District Savings Bank help visitors to this Post Office?
These nearby financial services can assist with banking needs, ATM access, and financial advice during your trip to the Post Office.