Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3400 S Carrollton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3400 S Carrollton Ave, New Orleans, LA
70118, United States
Hours
Reviews
2.1
177 reviews
5 stars
38
4 stars
5
3 stars
7
2 stars
5
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpful employees while others report rudeness and unprofessional behavior.
Package Delivery Issues
Numerous reviews highlight consistent problems with lost or delayed packages, with many customers expressing frustration over undelivered items and poor tracking.
Passport Services
Many customers experienced significant issues with passport appointments, including cancellations and long wait times, leading to dissatisfaction.
Operational Efficiency
Customers frequently mention long wait times and inconsistent service hours, with complaints about the post office not opening on time or having insufficient staff.
Overall Experience
While some customers report positive interactions and satisfactory service, the overall sentiment leans towards frustration with the inefficiency and unreliability of the post office.
- SMSkyler MarkOct 4, 20253.0No after-hours package drop off box.
- SBSasha Steib BroussardSep 23, 20252.0Please do not schedule a Passport appointment here for your passport on Tuesday. The website will let you do so, but the person is not there on Tuesday.
- ALAnna LindquistJul 22, 20251.0An absolute jok. Made an appointment for my passport, got the day off work just to show up and the woman behind the desk tell me that he "doesn't work on Tuesdays". The website clearly says Monday-Saturday and I was able to make an appointment. No phone call, no email, no snail mail even to inform me of this. No care in the world. Then I called the operator as well to see if I can confirm when he will be in because obviously the government website is wrong and I don't want to take another day off work for this to happen again and the operator states: "we don't know when he is going to be in". What kind of business, let alone a GOVERNMENT agency thinks this is okay?!
- DSDanielle SimmsJun 8, 20251.0DO NOT LET THEM DELIVER Y’ALL PACKAGES !!! THIS THE SECOND PACKAGE I ORDERED THAT SAY DELIVERED AND NO PACKAGE IN MY MAILBOX !!!! So unprofessional LITERALLY I CAN’T BELIEVE THIS!!!! My package I recently ordered has my kids pictures and stuff and now I’m not sure where it’s at. I HATE THIS PLACE AND THE MAIL PEOPLE WITH A PASSION !!!!! THEY NEED NEW MANAGEMENT AND NEW WORKERS !!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 3400 S Carrollton Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications, and most locations can also take your passport photo. You should complete and print your application form beforehand.
Is an appointment necessary for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 3400 S Carrollton Ave?
Monday through Friday from 8:00 AM to 4:30 PM, and Saturday from 8:00 AM to 12:00 PM. The Post Office is closed on Sundays.
Can I get a passport photo taken at this location, and is there a fee?
Yes, passport photos are available by appointment, and the current fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location with two valid IDs. Visit https://www.usps.com/manage/po-boxes.htm to search and reserve one online.
Are the PO Boxes accessible outside of normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specifics.
What are some nearby places customers can visit before or after their visit to this Post Office?
Nearby are places like Krispy Krunchy Chicken for a quick bite, Gambino's Bakeries for pastries, and Carrollton Veterinary Hospital if you need pet care nearby.
Are there nearby public services or government offices near the Post Office?
Yes, the United States Government and SHRM New Orleans, which are public and community service associations, are close to this Post Office.
What nearby transportation or mobile services could help customers visiting the Post Office?
Nearby mobile phone stores like Nola Wireless Stop and Metro by T-Mobile are available to help with communications needs while visiting the area.