Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 Moss St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
139 reviews
5 stars
50
4 stars
16
3 stars
8
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers praise individual employees for their helpfulness, while others report rudeness and unprofessionalism.
Service Efficiency
Many reviews mention long wait times and slow service, often due to understaffing or employees taking their time.
Delivery Issues
Numerous complaints about lost mail and packages, as well as inconsistent delivery times, have been reported.
Cleanliness and Organization
The post office is frequently described as dirty and poorly stocked, contributing to a negative customer experience.
Accessibility
Customers express frustration with limited hours and difficulty reaching the location by phone.
- ACAnna B. CreaghNov 12, 20251.0They close for hours every day for "lunch" even though the official hours say they are open. They always say it's a one time thing but this is the third time I've wasted my lunch break coming here only for the same woman to shut the door in my face. Shameful.
- DCDaniel CraigNov 1, 20255.0I had a last minute situation and I was nervous how to mail an item off. Luckily this post office was close by. Karen had a long line of people by herself but she ensured that each customer received the highest level of respect and attention. I am definitely coming back and getting more services because of her level of professionalism and care. Thank you Karen.
- EAEmily AlesandriniOct 9, 20255.0Karen deserves a raise! Great customer service.
- SRShelby RussellOct 7, 20251.0Would give 0 stars if I could. The most miserable and mean people every time we go here! Choose literally ANY other location, they're all so much more helpful and kind.
- SHSam HensenOct 7, 20251.0I hate this place with every fiber of my being. They are always rude and unhelpful - truly the worst post office I’ve ever been to. Shut it down.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 501 Moss St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and find packing supplies at this Post Office.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 501 Moss St?
The Post Office is open Monday to Friday from 8:30 AM to 4:30 PM, and on Saturday from 8:30 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person at this location.
Does this location offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact your local Post Office for specific details.
Are there any nearby bicycle shops where I can shop or get services after visiting this Post Office?
Yes, nearby are Bike Easy and Bayou Bicycles, both bicycle shops and community service organizations that you might want to visit.
Where can I find nearby places to eat or relax near the Post Office?
You can visit Parkway Bakery & Tavern or the Bayou Beer Garden and Wrong Iron On The Greenway, which are nearby bars and eateries where you can relax after your visit.
Are there any nearby fitness or sports facilities close to this Post Office?
Yes, Mid City Volleyball Group and CrossFit NOLA 504 are local gyms and sports venues nearby for fitness activities.
How can I find the United States Postal Service at 501 Moss St online?
You can visit their online location detail page at https://tools.usps.com/locations/details/1372913 or access USPS services through their official website https://www.usps.com/postoffice.