Brand Certified
United States Postal Service
3.0(142 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
501 Moss St, New Orleans, LA
70119, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 Moss St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
142 reviews
5 stars
52
4 stars
16
3 stars
8
2 stars
5
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and respect.
Operational Issues
Frequent complaints about inconsistent hours, unexpected closures, and long wait times were noted, leading to frustration among patrons.
Delivery Problems
Numerous reviews mentioned issues with lost packages, delayed deliveries, and inaccurate tracking information.
Mixed Experiences
While some customers praised specific employees for their helpfulness and professionalism, overall sentiment leaned towards dissatisfaction.
- IDIsis DoradoFeb 23, 20261.0No self service kiosk available
- AAA.N.Jan 17, 20261.0They close the lobby whenever they want to. Very frustrating. You drive 10 minutes to get there and they’ve closed so you end up going to the one on Moss Street or the one on Loyola Ave. So much waste of time.
- UUUyenJan 14, 20265.0Visiting NOLA for the first time (from Canada!) so we were a bit lost shipping with USPS. Karen helped us through the process and she was very friendly. Thanks Karen!
- ACAnna B. CreaghNov 12, 20251.0They close for hours every day for "lunch" even though the official hours say they are open. They always say it's a one time thing but this is the third time I've wasted my lunch break coming here only for the same woman to shut the door in my face. Shameful.
- DCDaniel CraigNov 1, 20255.0I had a last minute situation and I was nervous how to mail an item off. Luckily this post office was close by. Karen had a long line of people by herself but she ensured that each customer received the highest level of respect and attention. I am definitely coming back and getting more services because of her level of professionalism and care. Thank you Karen.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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