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The UPS Store

2.3

(143 reviews)

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Business Details

123 Baronne St, New Orleans, LA

70112, United States

(504) 335-3114

https://locations.theupsstore.com/la/new-orleans/123-baronne-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #6122 in New Orleans offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Business Center Inside The Roosevelt New Orleans Hotel (Mezzanine Level).

Details

DeliveryNot available

Location

The UPS Store

123 Baronne St, New Orleans, LA

70112, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday9:00 AM - 3:00 PM

Sunday9:00 AM - 3:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

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2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

2.3

143 reviews

5 stars

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2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Hidden Fees

Many customers reported unexpected handling fees for services that are typically free, particularly for Amazon returns.

Location Issues

The store is difficult to find, located inside a hotel with inadequate signage, leading to confusion among customers.

Customer Service

While some staff members received praise for their helpfulness and friendliness, overall service was inconsistent, with reports of slow response times.

Incorrect Hours

Numerous reviews highlighted discrepancies between posted hours online and actual operating hours, causing inconvenience for customers.

IC
Ian Carbo
Feb 7, 2026
1.0
They list a phone number for you to contact them at, just for them to never answer the phone. Tried to call to inquire about their scam fees but no one picked up. Just let it ring 2-3 times and then clicked hangup
JD
Jenna deBoisblanc
Jan 23, 2026
1.0
Go to Ship Happens down the street. These guys charge you a handling fee. And it’s stupidly in the Roosevelt. And in the meantime you will get a parking ticket while you try to find it.
LL
Lia Lia
Dec 10, 2025
5.0
$5 charge to ship returns, cool place and cool staff though.
LR
Lillie Robertson
Nov 25, 2025
5.0
Awesome! Thanks Great customer service very friendly young gentleman
CB
Craig Ball
Nov 22, 2025
1.0
Scam site. They list as a UPS Store but call themselves “non-traditional,” meaning they tried to charge you five dollars to drop off something but Amazon says carries no shipping charge and no surcharge at the UPS store. Beware the shop! Not only is it hard to find and challenging to reach because you have to park in downtown, but their attempt to charge absurd drop off fees is nothing short of a scam.