Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3301 17th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
146 reviews
5 stars
49
4 stars
5
3 stars
5
2 stars
6
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly in the passport department, leading to a negative overall experience.
Efficiency
Customers experienced long wait times and slow service, with some noting that the staff seemed overwhelmed and unorganized.
Positive Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who were helpful and friendly.
Package Handling Issues
Numerous complaints were made about lost packages, incorrect deliveries, and poor tracking, indicating systemic issues with package handling.
Facility Conditions
The location was described as needing improvements, with issues such as lack of supplies and malfunctioning self-service kiosks.
- ETEmily ThanDec 16, 20251.0Lady being rushed me when I ask question about my return label and also later found out I don’t have pay for the bubble bag which I didn’t have to pay for it
- CHConi HollandDec 12, 20255.0The ladies at the desk are amazing. Very helpful & nice. I appreciate their kindness.
- WWWolfDec 8, 20251.0Rude people i when there to pick my amazon order the lady refuse to give to me. Cause my id didnt match the name on the package i ask if that was okay she told me she couldnt give me. Even thought i have the tracking and the address match up but she refuse to give me told me bye and next she was rude all i ask one question.
- CBChelsea BusseyOct 28, 20251.0First they lose my package, and they brush me off refuse to tell me anything more than its missing. Literally no help. No suggestions. Most worthless customer service ever.
- RAright is right, but wrong is wrong anonymousOct 20, 20255.0Mrs. Tiffany the passport specialist was amazing. Was there about two weeks ago to try to get my passport but somebody else was there and they were horrible so I asked when she would be back and made appointment for her…. walked in at my appointment time and she was super helpful and The best.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 3301 17th St in Metairie?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, get gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in passport hours may be available at select locations.
Does the United States Postal Service at 3301 17th St provide passport photo services?
Yes, but you need to make an appointment for passport photos using the online scheduler.
What are the opening hours of this USPS Post Office?
Monday through Friday, it is open from 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 1:00 PM; and it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online, then complete your setup in person at the Post Office with two valid forms of ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this location for specific lobby hours.
What nearby shopping centers can customers visit after visiting the Post Office at 3301 17th St?
Customers can visit nearby places like Post Office Lakeside Shopping Mall, which is a shopping center and government office located close to the Post Office.
Are there any nearby cafes or coffee shops where I can relax after mailing my packages?
Yes, nearby options include Sharetea, which is a bubble tea and coffee shop, and Morning Call, a coffee shop where you can relax and enjoy a beverage.
What nearby professional services are available close to the United States Postal Service at 3301 17th St?
Nearby professional services include Sentry Security for locksmith needs and DiLeo Dental Group for dental care, both located close to the Post Office.