Brand Certified
United States Postal Service
2.5(147 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3301 17th St, Metairie, LA
70002, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3301 17th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
147 reviews
5 stars
49
4 stars
5
3 stars
5
2 stars
6
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly in the passport department, leading to negative experiences.
Efficiency
Service is often slow, with long wait times reported, especially for passport services, causing frustration among customers.
Mixed Experiences
While some staff members received praise for their helpfulness, many others were criticized for poor attitudes and lack of professionalism.
Lost Packages
Several customers experienced issues with lost or misdelivered packages, leading to dissatisfaction with the postal service.
- MIMask ItaliaFeb 26, 20261.0I spent $39 on a king cake and had it shipped priority mail, which cost me $22. I I shipped it on February 5 which was a Thursday. I was told it would arrive on Monday, Feb 9th. Instead it arrived stale and gross on Feb 23rd. It arrived over 2 weeks late and was a total waste of my time and money. Poor service and very disappointing.
- ETEmily ThanDec 16, 20251.0Lady being rushed me when I ask question about my return label and also later found out I don’t have pay for the bubble bag which I didn’t have to pay for it
- CHConi HollandDec 12, 20255.0The ladies at the desk are amazing. Very helpful & nice. I appreciate their kindness.
- WWWolfDec 8, 20251.0Rude people i when there to pick my amazon order the lady refuse to give to me. Cause my id didnt match the name on the package i ask if that was okay she told me she couldnt give me. Even thought i have the tracking and the address match up but she refuse to give me told me bye and next she was rude all i ask one question.
- CBChelsea BusseyOct 28, 20251.0First they lose my package, and they brush me off refuse to tell me anything more than its missing. Literally no help. No suggestions. Most worthless customer service ever.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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