United States Postal Service

1.8
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 172 E Telephone Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
172 E Telephone Rd, Lake Charles, LA
70611, United States

Hours

Reviews

1.8
56 reviews
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43
  • KS
    kris schrantz
    Oct 24, 2025
    5.0
    Great office
  • SS
    sunnymoon55
    Nov 4, 2019
    1.0
    I have to say that I haven’t had issues with the clerks inside, always nice and helpful! But I was waiting for 2 packages and I was told that the carrier was from somewhere else and because it was dark she may have missed my packages but the lady I spoke with said she had just called all carriers in 6pm and my stuff would be delivered tomorrow! I then ask how the dark was a problem if the truck had lights and she said it may be scattered all over the truck! I can’t even believe she would say this! I’m so unhappy and this location had the 7 Local news report On how bad they are cause of People not getting mail!!! Still the same thing! I’m filling a report!
  • EV
    Exicco Virtus
    May 13, 2017
    1.0
    Rude people and horrible service. There's no point in paying for express shipping because if they don't feel like delivering it, they won't. Half of the time we get someone else's mail and they refuse to leave my packages when I'm not home despite specific instructions to do so. Horrible, horrible, horrible!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.