Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5128 in Lake Charles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Same Parking Lot As Mens Wearhouse.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
136 reviews
5 stars
82
4 stars
14
3 stars
6
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although there were also reports of rude employees.
Speed of Service
The store is frequently noted for its quick and efficient service, with many customers able to complete their transactions in a short amount of time.
Inconsistency
While many experiences were positive, there were significant complaints about inconsistent service quality and issues with specific employees.
Store Hours
Customers expressed frustration over the store's hours, particularly regarding early closures and inconsistent opening times.
Packaging and Shipping
Several reviews highlighted issues with packaging services and shipping costs, with some customers feeling overcharged or dissatisfied with the handling of their items.
- TSTerry Stark2 days ago1.0Who is responsible for the drivers throwing boxes? Need to know where to file a complaint. Not sure if the item broke during shipping or when it was tossed, but it sure looks like it could have been the driver's fault. Will remove the review when a response is recieved.
- HMHolly Mobley2 days ago5.0Always a great experience with Amazon returns and other shipping needs. Fast moving lines and nice employees. This last visit Mason was outstanding in helping me with a return I was unfamiliar with and came unprepared. Thank you Mason for your kindness and patience with me and my kids!!
- DSDylan Smith2 days ago4.0It’s always busy but service is good.
- AGAlyssa GuilloryNov 2, 20255.0They were very quick, professional, and friendly when I went to drop off my package! Made it a lot easier than I thought it would be.
- RBRenee BakerOct 11, 20255.0This location is the best! No matter how busy they are the staff has always been friendly, helpful and provide fast and efficient service … with a smile!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Lake Charles offer?
The UPS Store #5128 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access, among other small business services.
What are the regular business hours for The UPS Store #5128?
Monday to Friday, The UPS Store is open from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any special holiday closures for The UPS Store in Lake Charles?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, it operates with regular hours.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store in Lake Charles wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
Where is The UPS Store located specifically in Lake Charles?
It is located at 630 W Prien Lake Rd, Suite B, Lake Charles, LA 70601, in the same parking lot as Men's Wearhouse.
How can Men’s Wearhouse help customers visiting The UPS Store?
Since The UPS Store is in the same parking lot as Men's Wearhouse, customers can easily find parking and landmarks when visiting either location.
Are there dining options near The UPS Store for customers?
Yes, Cheeburger Cheeburger, a burger restaurant, is nearby and a great option for a meal before or after visiting The UPS Store.
What other professional services are nearby The UPS Store?
Nearby professional services include Keith Irons for event photography and NextHome New Phase Realty for real estate needs, which customers may find convenient during their visit.