Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1830 Bertrand Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
123 reviews
5 stars
35
4 stars
5
3 stars
7
2 stars
3
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff professionalism; some employees are praised for being friendly and helpful, while others are criticized for rudeness and unprofessional behavior.
Delivery Issues
Frequent complaints about lost packages, misdelivered mail, and failure to deliver items as promised.
Communication Problems
Customers report difficulty reaching the post office by phone, with many stating calls go unanswered or are met with long wait times.
Facility Operations
Some customers appreciate the cleanliness and efficiency of the building, while others express frustration over long lines and inadequate staffing.
Overall Experience
Overall, experiences vary widely; some customers report excellent service while others describe it as the worst they've encountered.
- RJRick JohnsonNov 13, 20251.0What a mess! Looks like it’s closed, gutted. Front door was laying on the floor. I used to have the greatest respect for the USPS but like so many government entities it has been filled irresponsibility and has had accountability removed. They destroyed our package, lost the contents, refused to refund my postage and refused to look in “lost mail” for our property. Anyone else had a similar experience? I bet 😐
- RGRonnie GrantOct 24, 20254.0Very good. Plenty parking and well built building.
- JBJalaisa BickhamOct 15, 20251.0they held my package at they office for 2 days never tried to redeliver it or anything after lying saying they tried to deliver it on a holiday when i know for a fact y’all didn’t because usps is closed on holidays I HATE THIS LOCATION AND THEY DO NOT ANSWER THE PHONE.
- MLMckena LandryOct 14, 20251.0The curly hair lady Bridget needs to be fired she is always so rude and unprofessional
- SWSheila WingateOct 3, 20255.0Nice!! Looks new very efficient and handles all customers with a cordial and business demeanor.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1830 Bertrand Dr?
Services include sending mail and packages, money orders, Post Office boxes, passports, gift cards, and more.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
Can I get a passport photo taken at this Post Office?
Yes, passport photos are available by appointment using the online scheduler for first-time passport applicants.
What are the operating hours of the USPS at 1830 Bertrand Dr?
Monday to Friday, 8:30 AM to 4:30 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at the USPS website and complete your setup in person at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so please check with this Post Office for specific lobby hours.
Which nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit places like 008 magazine, Oge's Rent-All Center, and RestorFX Lafayette for printing services, building supplies, or auto restoration.
Are there any nearby financial or beauty services close to the USPS at 1830 Bertrand Dr?
Yes, nearby you have Deep South Machine for financial services and Fabolous Nails and Spa for beauty treatments.
Can I find moving and storage services near this Post Office?
Yes, nearby services include College Hunks Hauling Junk and Moving for moving and storage needs, and USPS itself offers related logistic services.