The UPS Store

4.5
143 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1994 in Lafayette offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Johnston @ South College In The South College Center.

Details

  • DeliveryNot available

Location

The UPS Store
2851 Johnston St, Lafayette, LA
70503, United States

Hours

Reviews

4.5
143 reviews
5 stars
118
4 stars
9
3 stars
0
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Many customers noted the quick service and minimal wait times, making their visits smooth and hassle-free.

Mixed Experiences

While most reviews are positive, there are some complaints about rude behavior from specific employees and issues with package delivery.

Convenience

Customers appreciate the location's accessibility and the variety of services offered, including shipping and printing.
  • AM
    Angela Marie
    Dec 25, 2025
    5.0
    Great and Friendly Customer Service
  • WH
    William Hartwell
    Feb 16, 2025
    1.0
    I I was walking up to the door at 4:31 and the young man pulled the doors closed in my face lock the door and was smiling at me and I had one envelope in my hand. I could’ve been taken care of very politely and as a business should do and said he locked the door ignored me, and just kept looking at me lock the other door. The two girls in the back didn’t say anything to him. They considered to do what they’re doing both of all three ignoring what I was doing, had one packet to deliver could’ve taken five minutes or less than that by two minutes they get out of my hand to send it. It was already typed up. It was already had the address on it. I’ve never been treated so rudely. It was ridiculous. When I was in business many times I stayed half hour to an hour after at my place trying to help people that couldn’t get there right at the minute of closing. You know I’ve been coming to this place for the last 20 years and never been treated such a way. It’s just it just pissed me off really and now I gotta make another trip tomorrow morning to take care of something that could’ve been handled in two minutes today and it was just someone as a manager who needs to talk to these people And tell them that they’re in the business of handling the Customer in public William Hartwelll bills garage LLC.
  • IX
    Isabella Xirum
    Jan 25, 2025
    5.0
    They very friendly at the ambassador location, young staff always happy doing their job, hard to find these days!
  • VB
    Vickie Babin
    Mar 5, 2024
    5.0
    I went in to UPS Store on Johnston Street, in Lafayette, LA, at 5:20 p.m. to send a parcel overnight delivery. An employee-in-training, Mark went over and above to ensure that my parcel got on the UPS truck, leaving the store at 5:30 p.m. All, with a smile on his face!!!
  • JP
    Jordan Price
    Dec 5, 2023
    5.0
    Customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 8:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1994 in Lafayette offer?

The UPS Store #1994 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.