DHL Express Service Point Kenner

3.2
268 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Kenner in Kenner offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Kenner
200 Crofton Rd, Kenner, LA
70062, United States

Hours

Reviews

3.2
268 reviews
5 stars
144
4 stars
6
3 stars
2
2 stars
1
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Ruben, Gloria, and Harold, highlighting their ability to resolve issues and provide assistance.

Delivery Issues

Numerous reviews indicated significant problems with package delivery, including delays, packages being held without explanation, and drivers failing to deliver to the correct addresses.

Communication Problems

Customers expressed frustration over the lack of communication regarding package status and difficulty reaching customer service representatives.

Mixed Experiences

While some customers had positive experiences with timely service, others reported severe delays and dissatisfaction with the overall delivery process.
  • GS
    Gina Scholl
    Dec 5, 2025
    5.0
    Innerhalb 3 Tagen kam mein Paket in Deutschland an... Top 👍🏻
  • EE
    Elizabeth Querbes Entenmann
    Sep 27, 2025
    1.0
    My package from Japan is stuck in Kenner, Louisiana, and every day It gives the same update: “Exception - Forwarded to a third party agent” I cannot reach anyone. This is so frustrating.
  • LH
    laura hill
    Sep 18, 2025
    1.0
    My items has been in the US since August 26 at Atlanta Georgia and already past the customs, but until now almost a.month still not recieve. And the most irritating part is they don't have anybody to contact it's all AI will answer your concerns. And by the DHL you relay on AI they are helping your human customers complain. I will update my reviews once I recieve my box. Now is already September 18 my package was shipped last August 24 in couple of days my package is stuck for a month. You need to fix your system.
  • JK
    John Kyzar
    Sep 5, 2025
    1.0
    Why put your phone number on your page if you can't talk to a PERSON. I think its easier to get on a call with President Trump then a live person here!
  • RH
    Roberta Hoff
    Aug 23, 2025
    1.0
    DHL doesn’t actually have a truck that delivers your package. They give it to USPS to deliver. Expecting my package today as I was told by Amazon it is to be delivered today. But No - USPS claims they cannot deliver, claims they cannot access the delivery location. It’s the same clear stairs/porch as yesterday and a clear way to the empty mailbox. Mail delivery has gone to hell in a hand basket.

Frequently Asked Questions About DHL Express Service Point Kenner

What services does DHL Express Service Point Kenner offer?

DHL Express Service Point Kenner offers international shipping services, next day shipping and delivery for personal and business needs, including shipping luggage, passports, or packages of any size both domestically and internationally.

Where is DHL Express Service Point Kenner located?

It is located at 200 Crofton Rd, Building 100, Kenner, LA 70062, United States.