Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Kenner in Kenner offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
268 reviews
5 stars
143
4 stars
6
3 stars2
2 stars1
1 star
116
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and issues with package deliveries, including packages being marked as 'attempted delivery' without actual attempts being made.
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many expressed frustration over the lack of accessible customer service and communication.
Inconsistent Performance
Feedback indicated a lack of consistency in service quality, with some customers experiencing excellent service while others faced significant problems.
Tracking Problems
Customers frequently mentioned issues with tracking updates and the inability to get timely information about their packages.
Positive Staff Interactions
Several reviews highlighted positive interactions with staff members, particularly praising individuals like Ruben, Gloria, and Harold for their assistance and professionalism.
- SLSarai LewisOct 28, 20251.0The driver that was on my route today is a straight up liar. Supposed to have a delivery today and sat on my porch waiting for it ….literally watched the driver drive past my house did not stop at all and then five minutes later reported the package As Attempted delivery.
- EEElizabeth Querbes EntenmannSep 27, 20251.0My package from Japan is stuck in Kenner, Louisiana, and every day It gives the same update: “Exception - Forwarded to a third party agent” I cannot reach anyone. This is so frustrating.
- LHlaura hillSep 18, 20251.0My items has been in the US since August 26 at Atlanta Georgia and already past the customs, but until now almost a.month still not recieve. And the most irritating part is they don't have anybody to contact it's all AI will answer your concerns. And by the DHL you relay on AI they are helping your human customers complain. I will update my reviews once I recieve my box. Now is already September 18 my package was shipped last August 24 in couple of days my package is stuck for a month. You need to fix your system.
- JKJohn KyzarSep 5, 20251.0Why put your phone number on your page if you can't talk to a PERSON. I think its easier to get on a call with President Trump then a live person here!
- RHRoberta HoffAug 23, 20251.0DHL doesn’t actually have a truck that delivers your package. They give it to USPS to deliver. Expecting my package today as I was told by Amazon it is to be delivered today. But No - USPS claims they cannot deliver, claims they cannot access the delivery location. It’s the same clear stairs/porch as yesterday and a clear way to the empty mailbox. Mail delivery has gone to hell in a hand basket.
Frequently Asked Questions About DHL Express Service Point Kenner
What services does DHL Express Service Point Kenner offer?
DHL Express Service Point Kenner offers international shipping services, next day shipping and delivery for personal and business needs, including shipping luggage, passports, or packages of any size both domestically and internationally.
Where is DHL Express Service Point Kenner located?
It is located at 200 Crofton Rd, Building 100, Kenner, LA 70062, United States.
What are the operating hours of DHL Express Service Point Kenner?
The location is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does DHL Express Service Point Kenner offer delivery services?
Yes, DHL Express Service Point Kenner provides delivery services as one of their shipping options.
What payment methods are accepted at DHL Express Service Point Kenner?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is DHL Express Service Point Kenner wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
How can I contact DHL Express Service Point Kenner?
You can reach them at their local phone number +1 504-704-1201 or the main phone number +1 800-225-5345.
Are there any car rental agencies near DHL Express Service Point Kenner?
Yes, several car rental agencies like Enterprise Rent-A-Car, National Car Rental, Budget Rent A Car, and Dollar Rent A Car are located nearby, making it convenient for customers traveling to or from the area to rent a vehicle.
What other shipping or freight services are near DHL Express Service Point Kenner?
Nearby services include DHL Global Forwarding, Forward Air, Inc., Alaska Air Cargo, and UPS Supply Chain Solutions, which can complement your shipping or logistics needs.
Is there an airport facility nearby that could help with shipping or transit when visiting DHL Express Service Point Kenner?
Yes, the DHL Ramp at New Orleans International Airport and Delta Cargo services are close by, providing airport freight and cargo services that might aid in international shipping or travel plans.