The UPS Store

3.6
134 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4436 in Hammond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Seville Plaza Shopping Center - 1 Block East Of Morrison Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
1905 W Thomas St, Hammond, LA
70401, United States

Hours

Reviews

3.6
134 reviews
5 stars
74
4 stars
12
3 stars
2
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the staff for being friendly and helpful, others report rude and unprofessional behavior.

Efficiency

Many customers appreciate the quick service and efficient handling of transactions, although some express frustration with slow service during busy times.

Communication Issues

Numerous reviews highlight problems with phone communication, including unanswered calls and poor customer service when inquiries are made.

Store Environment

The store is noted for being clean and well-organized, but there are complaints about staff professionalism and the need for better training.

Package Handling

Several customers report issues with package handling and tracking, leading to dissatisfaction with the shipping process.
  • TR
    T R
    5 days ago
    1.0
    UPS has repeatedly delivered my packages to the wrong address. This is not a one-time mistake. It happens consistently, and it has become completely unreliable. Packages are marked as delivered, but they are not at my home, and I'm left spending time trying to track down items that should have been delivered correctly in the first place. A delivery company's most basic responsibility is getting packages to the correct location, and UPS has failed to do that over and over again. This level of carelessness is unacceptable, and I no longer trust UPS to deliver anything important.
  • DG
    Danielle Guaraggi
    Jan 5, 2026
    5.0
    I'm here all the time and I love the staff here! They are extremely helpful on my high pain days and will help me carry heavy stuff from my truck and are patient with me when I have brain glitches๐Ÿคฃ the only thing I would say is get these guys a bigger store and a few more employees especially during the holidays with Amazon, TikTok and everywhere else using UPS for returns the line can get a bit long๐Ÿคฆ๐Ÿปโ€โ™€๏ธ but even with the long lines this is still my favorite UPS Store ๐Ÿ˜บ
  • DM
    D Marie
    Dec 30, 2025
    5.0
    Iโ€™ve been in the store so many times and each time has been pleasant. There may be lines of people but it does move consistently because the employees are very nice and efficient.
  • JJ
    jermany
    Dec 29, 2025
    2.0
    The line is always so long and itโ€™s unclear where youโ€™re supposed to stand most of the time. The storeโ€™s layout really needs to be changed so there is an express line for people doing simple scan & go drop offs. Too many confused old people taking 10+ minutes at the register while people are waiting outside with a quick barcode ready in hand
  • CJ
    cindy J
    Dec 23, 2025
    5.0
    The best Staff!!!!!๐Ÿฅฐ๐Ÿ‘๐Ÿฝno matter what time of the day it is, The staff never seem to loses there cool. and trust me Iโ€™ve been there when the lines where long and short!!!๐Ÿ‘๐Ÿฝ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿ˜‚Merry Christmas Staff๐ŸŽ„๐ŸŽ„๐ŸŽ„๐ŸŽ„๐ŸŽ„๐ŸŽ„๐ŸŽ„๐ŸŽ„๐ŸŽ„(WestThomsa Staff you guys Rock!!๐ŸŽ„๐Ÿ‘๐Ÿฝ)โ€

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4436 in Hammond offer?

The UPS Store #4436 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.