The UPS Store

3.5
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4436 in Hammond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Seville Plaza Shopping Center - 1 Block East Of Morrison Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
1905 W Thomas St, Hammond, LA
70401, United States

Hours

Reviews

3.5
126 reviews
5 stars
69
4 stars
12
3 stars
2
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficient handling of transactions, although there are complaints about slow service during busy times.

Communication Issues

Numerous reviews highlight problems with phone communication, including unanswered calls and poor follow-up on customer inquiries.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with staff professionalism and appearance.

Service Availability

Customers expressed frustration over the lack of certain advertised services, such as notary services, and inconsistent information regarding service offerings.
  • CC
    Ciara
    Oct 1, 2025
    1.0
    Idk who the really big girl who is always working there but she takes her sweet time and is constantly talking to her co-workers and ignoring customers.
  • TE
    Tammy Estopinal
    Sep 22, 2025
    5.0
    I love this store, i am in it at least 5 times a month! Everyone is quick and friendly and most importantly they know what they’re doing!
  • TH
    Tanner Hood
    Sep 8, 2025
    1.0
    Ups is horrible. Three times I have had them damage a package then the package I get today from them was ripped and didn’t even have anything in it.
  • SR
    Shane Russo
    Sep 4, 2025
    1.0
    Just walked out of the store. 4 people standing around discussing if something might melt while a line of 10 people form inside the store. Worst experience ever at an ups store. Even most during Christmas time are better than this.
  • AL
    Angelica Ladonna
    Aug 4, 2025
    1.0
    Went there to process a Verizon return was expecting to be able to drop off equipment and get a return receipt. It literally says “ Show the equipment to The UPS Store representative and they’ll scan the serial number to begin the return. The UPS Store will box and process your return. Don’t forget to ask for a return receipt for your reference.” Once it was my turn, It was at the counter 35 minutes while she continuously tried to find problems and was very passive aggressive. I just stood there quietly and I watched her bs. I had a Wi-Fi extender and a Verizon gateway, two separate returns. Both items were already in their original Verizon grey boxes. One says Wi-Fi Extender, the other says Verizon Internet gateway. The serial number is on the exterior of the Verizon boxes and on the equipment. So literally, she only had to scan the serial numbers on the exterior of the boxes, put them in additional box for shipping and hand me my receipt. She still complained. I ultimately told her not to worry about it with a smile and left. I don’t know if she hasn’t been trained on a Verizon returns but it was really sad and in combination with her arrogant attitude, just embarrassing.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4436 in Hammond offer?

The UPS Store #4436 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.