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Visit your local Post Office™ at 140 Del Orleans Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported consistent problems with mail and package deliveries, including misdelivery to neighbors, packages marked as delivered but not received, and failure to deliver to the correct address.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, difficulty reaching the post office by phone, and rude interactions with employees.
Lost Mail
Several customers experienced lost mail and packages, with some reporting sensitive items like passports and personal documents going missing.
Inconsistent Performance
While some customers praised individual staff members for their helpfulness, the overall performance of the post office was criticized for being disorganized and inefficient.
Facility Conditions
The physical location received mixed reviews, with some noting it was spacious but often crowded, leading to long wait times.
AX
aviato287 x
4 days ago
1.0
The fatigue is real at this post office. Why work in a customer service based job (a great job) if you are just going to be aggressive from the start for just asking a question? If you can do it online save yourself the trip.
RH
Rhoda Harris
6 days ago
1.0
It’s always a problem with the mail carrier that services Arden Park Apartments, it shows an important piece of mail was supposed to be delivered on Saturday and it’s Tuesday and still have yet to receive it. Mail is never properly delivered here some days they leave the whole container of mail sitting out never placed in boxes. They leave the whole complex packages in an outside mail room to be stolen never delivered to the person’s door. They talk to ppl like they’re trash it’s just ridiculous the way they treat other people’s property they need to really screen these people before allowing them to handle other people important stuff like would you want someone to do you the things yall do people I THINK NOT. Times are hard enough while play games with people important mail. Just ridiculous and please don’t go there they have the worst attitudes ever.
JS
Jesse S
Sep 17, 2025
1.0
Terrible and lazy delivery workers, learn how to open an unlock mailbox if u can’t do that at least try to deliver it to the porch not just leave. I mean cmon it’s just common sense
JS
Jesse Servin
Sep 2, 2025
1.0
Would be much easier to get a hold of them if they had a working number lmao
FR
fallon rhodes
Aug 21, 2025
1.0
This post office is about to have a lawsuit. I've called and spoken to people in charge about one of the mail carriers carelessly delivering sensitive mail to the wrong house for the past few years. Not only that, but packages etc.. they said something will be done about it and let me tell you, as I sit here about to head to my neighbor's house on a different street to pick up my sensitive mail once again, nothing is being done about it
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 140 Del Orleans Ave?
You can find mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations also offer passport photo services.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Does this location provide passport photo services?
Yes, passport photo services are available by appointment made through the online scheduler.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website, then complete the setup in person.
Is 24/7 access to PO Boxes available at the lobby here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specifics.
What nearby places can help me if I need community services or printing?
The Nikao Foundation nearby offers printing services and community support, which could be useful for additional assistance.
Are there any healthcare providers near the Post Office for medical or hearing needs?
Yes, nearby you can find Miracle-Ear Hearing Aid Center, Associated Family Dentistry, Allergy Asthma & Sinus Clinic, and others for medical services.
What recreational or educational places are close to this Post Office?
Denham Springs Next Level Baseball provides sports activities, and the Accelerated Dental Assisting Academy offers education opportunities near the Post Office.