The UPS Store

3.2
149 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5250 in Bossier City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Intersection Of Airline Dr & Texas St-Located West End Of Dirt Cheap/Ollie's Outlet Parking Lot.

Details

  • DeliveryNot available

Location

The UPS Store
2008 Airline Dr, Bossier City, LA
71111, United States

Hours

Reviews

3.2
149 reviews
5 stars
73
4 stars
5
3 stars
7
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from some employees.

Efficiency

Customers appreciated the quick service and efficient handling of packages, although some noted long wait times during busy periods.

Management Issues

Several reviews indicated dissatisfaction with management, particularly regarding staff training and organization, leading to inconsistent service quality.

Store Hours

Customers expressed frustration over inaccurate store hours and early closures, causing inconvenience for those trying to access services.

Notary Services

There were complaints about the availability and professionalism of notary services, with customers reporting long waits and unhelpful staff.
  • SP
    Soonthone Phasavath
    6 days ago
    1.0
    Rude and patronizing. Made a visit to this particular location to dropoff an Amazon return. It was a pair of Adidas running shoes. I had it repackaged in the original Adidas box in an original, white Amazan bag ---as DETAILED by AMAZON INSTRUCTIONS with QR code to scan by Amazon. This girl cashier/ attendant or whatever she is suppose to be at the UPS store proceeded to lecture me and this is how it went... UPS GIRL CASHIER: As I told the lady before you. You don't need to have it in th original package. ME: The Amazon instructions says otherwise. I don't give two cents about what she said to the previous person. Amazon's instructions are clear as daylight. She doesn't like it then she and the UPS store need to take it up with Amazon. She spitefully proceeds to aggressively rip my return open only to repackage it in a clear plastic unmarked bag. It was clear to me that she was an extremely unhappy person. Certainly isn't my problem and if she is that disgruntled then girl needs to find a new job.
  • TB
    Tampas Best
    Nov 1, 2025
    1.0
    I’m appalled that I attempted to call THIS STORE 4 times and no one picked up. As a loyal customer, I’m very disappointed in the low quality of customer service! When my package arrives, whenever that will be, I’ll no longer be using this postal service and I advise everyone else to do the same. Shaking my head.
  • AF
    Andy Foxall
    Oct 22, 2025
    5.0
    This location is usually very busy but they keep things rolling quickly and everyone working at the store is always so friendly. Munal helped me with my package today and was very helpful and friendly.
  • AK
    Alixandria Kopper
    Sep 26, 2025
    5.0
    Luke was so helpful! This store is busy but I know has a lot of progress! Thank you Luke
  • BA
    Brandi Arnette
    Aug 23, 2025
    5.0
    Quickest and easiest place to get things shipped out and very efficient Amazon returns.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5250 in Bossier City offer?

They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.