The UPS Store

3.2
152 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5250 in Bossier City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Intersection Of Airline Dr & Texas St-Located West End Of Dirt Cheap/Ollie's Outlet Parking Lot.

Details

  • DeliveryNot available

Location

The UPS Store
2008 Airline Dr, Bossier City, LA
71111, United States

Hours

Reviews

3.2
152 reviews
5 stars
75
4 stars
6
3 stars
7
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Many customers noted that the store is usually busy but generally manages to keep lines moving quickly.

Management Issues

Several reviews indicated dissatisfaction with management, citing poor organization, understaffing, and inconsistent service quality.

Communication

Customers expressed frustration over unresponsive phone lines and inaccurate store hours, leading to wasted trips.

Positive Experiences

Despite the negative feedback, numerous customers shared positive experiences, highlighting specific employees who provided excellent service.
  • SB
    Sandy Bird
    Dec 7, 2025
    5.0
    Even when they're swamped, they are quick to help everyone.
  • AA
    Astrid Auerbach
    Dec 5, 2025
    5.0
    Every employee has been very nice every time I stop by. They take great care of you. Cada empleado ha sido muy amable cada vez que paso por aquí. No se tardan mucho en atender a los clientes
  • SP
    Soonthone Phasavath
    Nov 17, 2025
    1.0
    Rude and patronizing. Made a visit to this particular location to dropoff an Amazon return. It was a pair of Adidas running shoes. I had it repackaged in the original Adidas box in an original, white Amazan bag ---as DETAILED by AMAZON INSTRUCTIONS with QR code to scan by Amazon. This girl cashier/ attendant or whatever she is suppose to be at the UPS store proceeded to lecture me and this is how it went... UPS GIRL CASHIER: As I told the lady before you. You don't need to have it in th original package. ME: The Amazon instructions says otherwise. I don't give two cents about what she said to the previous person. Amazon's instructions are clear as daylight. She doesn't like it then she and the UPS store need to take it up with Amazon. She spitefully proceeds to aggressively rip my return open only to repackage it in a clear plastic unmarked bag. It was clear to me that she was an extremely unhappy person. Certainly isn't my problem and if she is that disgruntled then girl needs to find a new job.
  • TB
    Tampas Best
    Nov 1, 2025
    1.0
    I’m appalled that I attempted to call THIS STORE 4 times and no one picked up. As a loyal customer, I’m very disappointed in the low quality of customer service! When my package arrives, whenever that will be, I’ll no longer be using this postal service and I advise everyone else to do the same. Shaking my head.
  • AF
    Andy Foxall
    Oct 22, 2025
    5.0
    This location is usually very busy but they keep things rolling quickly and everyone working at the store is always so friendly. Munal helped me with my package today and was very helpful and friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5250 in Bossier City offer?

They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.