United States Postal Service

1.5
212 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8101 Bluebonnet Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8101 Bluebonnet Blvd, Baton Rouge, LA
70810, United States

Hours

Reviews

1.5
212 reviews
5 stars
22
4 stars
5
3 stars
2
2 stars
2
1 star
181

What are people saying?

AI-generated from recent customer reviews

Delivery Delays

Numerous customers reported significant delays in package deliveries, with many packages sitting at the facility for days or even weeks.

Customer Service Issues

Many reviews highlighted poor customer service, including rude staff, lack of communication, and unhelpful responses to inquiries.

Passport Services

While some customers praised individual staff members like Ms. Jackie for their helpfulness, many expressed frustration with the overall passport appointment process and staff availability.

Lost Packages

Several customers reported lost or misdirected packages, leading to frustration and claims of theft at the facility.
  • JB
    Jesse Boudoin
    6 days ago
    1.0
    Why can the post office deliver a package in 2 days for Amazon, but I can't send a check to Blue Cross 60 miles away in less than a week? Why does it sit in Baton Rouge for days, before they even attempt to put it on a truck and deliver? Mailed January 2 from Lafayette, LA and it's 'expected' to get delivered in Baton Rouge on January 8, even though it made it to Baton Rouge in only a "few" days. If the post office was a private business, they would have closed down decades ago. "Public service" just means nobody gives a damn. Could you imagine if the same people ran the entire health system? You'd sit in a waiting room for a week bleeding, before they found time to let you see a doctor.
  • YP
    Yari Peña
    Nov 19, 2025
    1.0
    I’m not sure who was working today at 5PM 11/19/25 but they are very racist. I’m a notary here and did a remote notarization for minor consent form for passport which is allowed ( I have done plenty) and just because my client was Hispanic this lady told me she wasn’t gonna send the application because remote notarization is not allowed. You guys need better training and better staff!!
  • PP
    Patrick
    Nov 10, 2025
    1.0
    These guys randomly approved a change of address for my mail, and now it’s being redirected elsewhere and I only found out after the person started receiving my mail. I don’t know how they can change my mailing address without my approval or authorization??? The person who put in the change request also canceled it, but they are still sending my mail to another address. I called customer service and they said I didn’t have to do anything since the original request was cancelled but my mail is still being sent elsewhere.
  • MJ
    Michael Johnson
    Nov 6, 2025
    1.0
    Their evening drivers drive 50+ down Bluebonnet passing red lights while driving both lanes. All the box trucks do it now. Dangerous and harmful, will report to postmaster and start posting videos of their numerous driver violations.
  • CL
    Clement Low
    Oct 27, 2025
    1.0
    I got my package stuck here, lost forever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.