United States Postal Service

3.4
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13515 Hooper Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13515 Hooper Rd, Baton Rouge, LA
70818, United States

Hours

Reviews

3.4
28 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
3
1 star
8
  • JL
    Jennifer Langley
    6 days ago
    5.0
    Mrs. Beach is, without question, the best postal clerk I have ever encountered. She consistently greets every customer with a genuine smile and immediately sets a positive tone for the entire visit. I would be remiss not to recognize the meaningful improvements she has brought to this station — from clearer product details to helpful mailing and shipping best practices. These enhancements elevate the customer experience and should absolutely be recognized by District leadership and replicated at other stations. On top of that, Mrs. Beach personally decorates the station for every holiday, entirely out of her own pocket — a true testament to her pride and care for this community. She has transformed the postal experience by leading with patience, gratitude, and professionalism. Today, as I approached the counter, I overheard Mrs. Beach actively tracking down a package that had been mis-scanned multiple times over several days. Despite the challenges, she went above and beyond to ensure the customer finally received their package — something that speaks volumes about her commitment and compassion. Mrs. Beach truly embodies a customer-first mindset: treating others the way she would want to be treated. She radiates positive energy and exemplifies 5-star Postal Pride every single day. Thank you, Mrs. Beach, for your outstanding service and dedication to this community. We are incredibly lucky to have you! #PostalProud 📬✨ #ZIP70818
  • MM
    Mary Alice Kleinpeter Mallett
    Dec 24, 2025
    5.0
    Nothing but friendliness and respect from these employees!
  • JH
    Jeff Haddox
    Nov 23, 2025
    4.0
    Nice postal experience.
  • LK
    Leslie Kinchen
    Oct 15, 2025
    1.0
    Rude, inconvenient hours, Mrs. Beach apparently likes to make her own hours, she takes an extra 15 minutes for lunch...these are not your operational hours, ma'am...
  • TT
    Trivago
    Jun 20, 2023
    3.0
    Lines can take forever if there’s more then 2 people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.