United States Postal Service

2.1
139 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10380 Perkins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10380 Perkins Rd, Baton Rouge, LA
70810, United States

Hours

Reviews

2.1
139 reviews
5 stars
30
4 stars
8
3 stars
3
2 stars
5
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unhelpful.

Delivery Issues

Numerous complaints about packages being misdelivered, delayed, or marked as delivered when they were not received.

Staffing Problems

Many reviews mention long wait times due to understaffing, with customers expressing frustration over the lack of available employees during busy hours.

Facility Conditions

The facility is described as dirty and disorganized, contributing to a negative customer experience.

Management Concerns

Criticism of management for not addressing employee performance issues and for a lack of accountability among staff.
  • BD
    Betsy Davis
    Jul 3, 2025
    2.0
    This facility is absolutely filthy and has been this dirty for quite a few years. Service is friendly but very slow.
  • RA
    Robaba Akhter
    Aug 21, 2023
    4.0
    Need more people to help. Service was good.
  • BH
    Bill Huggins
    Nov 29, 2017
    3.0
    This place could use a better level of organization, but the staff are overall pretty nice, and the lines are not so bad.
  • DP
    Doctor Pepper
    Apr 19, 2017
    5.0
    Great service. Love usps. Thanks for the help ladies!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.