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United States Postal Service

2.1
(147 reviews)

Business Details

10380 Perkins Rd, Baton Rouge, LA
70810, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10380 Perkins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10380 Perkins Rd, Baton Rouge, LA
70810, United States

Hours

Reviews

2.1
147 reviews
5 stars
32
4 stars
8
3 stars
4
2 stars
6
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and dismissive.

Staffing Issues

Many reviews highlight understaffing, leading to long wait times and slow service during peak hours.

Delivery Problems

Numerous complaints about packages being marked as delivered but not received, along with issues of misdelivery and lost items.

Facility Conditions

The post office is described as dirty and poorly organized, contributing to a negative customer experience.
  • SS
    Scott
    Feb 19, 2026
    2.0
    I have generally had very positive experiences over the past few years, but this particular occasion did not meet those expectations. I am curious as to why we continue to accept what appears to be subpar service. The establishment itself seemed rather unappealing, appearing unclean and poorly maintained. USPS seem to be falling apart. This week I've seen locations filthy, bricks falling off the walls interior, disgusting floors and ceilings. Only give people raises when they are energetic. Furthermore, prices seem to be steadily increasing. Regrettably, at approximately 1:50 PM today, only one individual appeared to be working, despite there being over ten people waiting in line. After waiting for about 15 minutes, someone entered and was allowed to bypass the queue because they were there for a pickup. I would like to point out that many of us were also there to pick up various items, such as stamps. Therefore, I question the appropriateness of this policy. I also believe that staff members should exhibit a more enthusiastic demeanor in their work. Perhaps a good night's rest would be beneficial, and at the very least, they should appear willing to engage with customers. We ought to anticipate a higher standard of service. I wonder who is responsible for scheduling, as it seems there may be a need for reconsideration in that area.
  • JW
    Jayquon Wright
    Feb 17, 2026
    3.0
    Please stop locking your doors early. People get off work late sometimes. Lock them at 6:00 pmwhen you close. Not at 5:50 or 5:55. Some people can go any other time of day
  • BB
    Bailey Barrett
    Feb 12, 2026
    1.0
    Got a notice to go pick up a letter that requires a signature. The information on said notice is INCORRECT about the hours of operation. Maybe someone should idk fix it?!
  • AR
    A Rogers
    Dec 8, 2025
    1.0
    Incredibly rude. Acts like you're crazy for asking questions about your lost mail. Must not know they work at the post office. "Why would you think you can pick up your package here??" Ma'am because I was told so by a different USPS?? Get a grip
  • SS
    SketchPV
    Dec 5, 2025
    1.0
    Only one employee during a peek time of day and peek time of the year. Might as well just close the location at this point.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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