United States Postal Service

2.1
143 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10380 Perkins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10380 Perkins Rd, Baton Rouge, LA
70810, United States

Hours

Reviews

2.1
143 reviews
5 stars
32
4 stars
8
3 stars
3
2 stars
5
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, many reviews highlight rudeness and poor attitudes from staff.

Staffing Issues

Numerous reviews mention understaffing, leading to long wait times and inadequate service during peak hours.

Delivery Problems

Many customers report issues with package delivery, including lost packages, delayed deliveries, and misdelivered items.

Facility Conditions

The post office is described as dirty and disorganized, with complaints about the lack of basic supplies and equipment.
  • AR
    A Rogers
    Dec 8, 2025
    1.0
    Incredibly rude. Acts like you're crazy for asking questions about your lost mail. Must not know they work at the post office. "Why would you think you can pick up your package here??" Ma'am because I was told so by a different USPS?? Get a grip
  • SS
    SketchPV
    Dec 5, 2025
    1.0
    Only one employee during a peek time of day and peek time of the year. Might as well just close the location at this point.
  • YK
    Yvonne King
    Oct 11, 2019
    1.0
    You have to wait an hour just to speak to someone...sad!!
  • DJ
    David Jackson
    May 11, 2016
    1.0
    Don't want to answer the phone? Keep stealing my mail? Fine I'll call the police for mail tampering. The carrier that delivers my mail from this facility has stolen 2 video cards and 1 other package from me to date and Im sick of it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.