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United States Postal Service

1.9
(183 reviews)

Business Details

4535 Bennington Ave, Baton Rouge, LA
70808, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4535 Bennington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4535 Bennington Ave, Baton Rouge, LA
70808, United States

Hours

Reviews

1.9
183 reviews
5 stars
29
4 stars
7
3 stars
3
2 stars
14
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members, like Ms. Kody, received praise for their friendliness and helpfulness, many customers reported rude and unprofessional behavior from others, leading to a negative overall impression.

Delivery Issues

Numerous complaints highlighted problems with package deliveries, including lost packages, incorrect delivery markings, and failure to deliver to the correct address.

Long Wait Times

Customers frequently mentioned long wait times at the post office, often due to understaffing or slow service, which contributed to frustration.

Mixed Experiences

Some customers reported positive experiences with helpful staff and efficient service, while others faced significant issues, indicating inconsistency in service quality.
  • JS
    jacob spencer
    Feb 10, 2026
    5.0
    The lady that helped me was so sweet! I didn’t catch her name but she needs a raise. Her positive energy was infectious despite the long line. I was in and out in 5 minutes, bravo
  • KR
    kaya ross
    Dec 21, 2025
    1.0
    Marked my package as “ Moved, Left no Address,” maybe because they didn’t feel like looking for the mailbox or even leaving it at the door. It’s ridiculous that I could have things delivered from different carriers and others seem to leave them no problem. No one answers when you call. It’s just a mess.
  • KC
    Kayla Collins
    Dec 19, 2025
    5.0
    I have shipped packages all over the country and i have NEVER experienced such good customer service and knowledge of what they are doing. I’ve been an etsy seller for yearssss and never has it been this easy on the shipping end
  • TB
    Treasure Brown
    Dec 10, 2025
    5.0
    Every time I go to this post office the mail lady Ms. Kody always puts a smile on my face even when the line is lengthy she's always doing her best to move quickly and efficiently. I am sad this location is out of holiday stamps though.
  • TD
    tori dozier
    Dec 10, 2025
    2.0
    The workers at the desk were very helpful specifically miss Kody, miss katherine, and miss Keke! They all helped me through this months long process of receiving my mailbox keys. I waited since may and finally received my keys in December thanks to their help. The wait time was way too long and I was accused of not returning the keys I was given even though I’ve never had access to my mailbox and never received keys that worked. I hope no one else has to go through the same process and wish those ladies a merry Christmas!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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