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United States Postal Service

1.8
(228 reviews)

Business Details

4700 Millwood Dr, Baton Rouge, LA
70817, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4700 Millwood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4700 Millwood Dr, Baton Rouge, LA
70817, United States

Hours

Reviews

1.8
228 reviews
5 stars
35
4 stars
10
3 stars
7
2 stars
8
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Delivery Issues

Customers reported frequent problems with package deliveries, including lost packages, incorrect delivery statuses, and unresponsive staff regarding delivery inquiries.

Staff Attitude

Several reviews noted a lack of kindness and patience from employees, particularly towards non-English speakers and customers seeking assistance.

Efficiency

Long wait times and inefficient service were common complaints, with customers expressing frustration over slow processing and inadequate staffing.
  • JA
    Jada Alexander
    Feb 18, 2026
    1.0
    It’s time for Clem to retire
  • MD
    Montrice Davis
    Jan 3, 2026
    1.0
    In addition to the terrible attitudes of the ladies that work on Saturdays, I’ve been waiting almost 3 weeks for the set of mailbox keys I ordered for a new residence. When I purchased them, I was told that they’d be ready in 1 week. I’ve been to this office 3 times to check on them over the last 3 weeks, every Saturday. At first, they couldn’t find my name and address on their book to prove that I ordered them, someone else had to look in the book to find my name. Then, I was told that the staff that do the keys are probably on vacation and there’s nothing that can be done for me other than holding my mail until someone gets the keys after their vacation. I’ve never had to go through all this to get mailbox keys before. This is my first time trying to get them at this office, so maybe it’s just them. I’m currently here for the 3rd weekend and they still aren’t ready. I’m also witnessing them be very annoyed with these customers who don’t speak fluent English.
  • GY
    Gayle Young
    Dec 27, 2025
    5.0
    They are always very helpful, awesome customer service, pleasant and my packages arrive to their destinations on time. I hold this location in high regard.
  • RR
    Review
    Dec 26, 2025
    1.0
    Im so sorry you have to work your job. Fix the attitudes. Jeez we need more kindness in this world and this place will strike your last nerve if you're already having a bad day.
  • AJ
    ADEL “Aj” JABER
    Dec 16, 2025
    1.0
    I just let this post office, unfortunately I had a very bad experience, I brought a package to return to Ebay, i have a return label it's just needs to print from my phone, she told I need to go to ups to have it printed but the way she told me was very mean way specifically when I asked to print it and she repeated that with very very ugly screaming telling me we don't do that here, I told her I would pay for the print out and she was screaming in a very loud way and her face was like a devil shouted at me and kept doing that, i was very calm but anything I said it would agitated her, i am a business person and a people person but she was an elderly lady i feel bad for her working in public services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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