Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4700 Millwood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
226 reviews
5 stars
35
4 stars
9
3 stars
7
2 stars
8
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.
Delivery Issues
Customers reported frequent problems with package deliveries, including lost packages, incorrect delivery statuses, and failure to deliver despite being home.
Staff Efficiency
Many reviews noted long wait times and inefficient service, with complaints about understaffing and slow processing at the counter.
Mixed Experiences
While some customers had positive interactions with specific employees, these instances were overshadowed by the overall negative feedback regarding service quality.
- MDMontrice DavisJan 3, 20261.0In addition to the terrible attitudes of the ladies that work on Saturdays, I’ve been waiting almost 3 weeks for the set of mailbox keys I ordered for a new residence. When I purchased them, I was told that they’d be ready in 1 week. I’ve been to this office 3 times to check on them over the last 3 weeks, every Saturday. At first, they couldn’t find my name and address on their book to prove that I ordered them, someone else had to look in the book to find my name. Then, I was told that the staff that do the keys are probably on vacation and there’s nothing that can be done for me other than holding my mail until someone gets the keys after their vacation. I’ve never had to go through all this to get mailbox keys before. This is my first time trying to get them at this office, so maybe it’s just them. I’m currently here for the 3rd weekend and they still aren’t ready. I’m also witnessing them be very annoyed with these customers who don’t speak fluent English.
- GYGayle YoungDec 27, 20255.0They are always very helpful, awesome customer service, pleasant and my packages arrive to their destinations on time. I hold this location in high regard.
- RRReviewDec 26, 20251.0Im so sorry you have to work your job. Fix the attitudes. Jeez we need more kindness in this world and this place will strike your last nerve if you're already having a bad day.
- AJADEL “Aj” JABERDec 16, 20251.0I just let this post office, unfortunately I had a very bad experience, I brought a package to return to Ebay, i have a return label it's just needs to print from my phone, she told I need to go to ups to have it printed but the way she told me was very mean way specifically when I asked to print it and she repeated that with very very ugly screaming telling me we don't do that here, I told her I would pay for the print out and she was screaming in a very loud way and her face was like a devil shouted at me and kept doing that, i was very calm but anything I said it would agitated her, i am a business person and a people person but she was an elderly lady i feel bad for her working in public services.
- BMBethany MaiOct 31, 20251.0i never even write reviews at all but this lady that does passports is by far the most negative person ever. no help, harsh (she was demanding, snatched a pen out my hand (literally left me in disbelief), and spoke to me like i was stupid when it was my first time trying to renew my passport without the help of my parents, disrespectfully spoken, and even the workers were trying to correct her at her GROWN age about her behavior (her response was that she don’t care by the way) which shows who was in the wrong because one of them didn’t believe she was rude to me at first but then later on apologized for her rudeness. i can understand being frustrated in the middle of working by yourself in front of a lot of customers rushing in because i didn’t mind waiting those thirty minutes or even an hour past my appointment time but seriously, do better and don’t work somewhere you can’t even have patience for. other than that i pray you find peace and a better way to act towards people who are only seeking help and being kind. God bless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 4700 Millwood Dr?
You can send mail and ship packages, get money orders, purchase Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services have set hours and require scheduling an appointment online. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online?
Yes, you can search for available PO Boxes and reserve one online through the USPS website, then complete the setup in person at your local Post Office.
What are the operating hours of the United States Postal Service at 4700 Millwood Dr?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:00 AM to 12:30 PM; Sunday: Closed.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby restaurants can I visit before or after my trip to the Post Office?
You can enjoy Tex-Mex at Casa La Vida Tex-Mex Cuisine, Chinese food at China House, or grab tacos at Jovi's Tacos and Taco Chops, all located near the Post Office at 4700 Millwood Dr.
Are there nearby financial services near this Post Office?
Yes, there are several financial advisors like Edward Jones offices and Raymond James representatives near this Post Office, which could be convenient for combining errands.
What local stores are close by for convenience shopping or additional errands?
Nearby stores include Winn-Dixie supermarket, Pops Smoke tobacco shop, and Redbox rental kiosks, making it easy to shop or pick up items near the Post Office.