Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4700 Millwood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
228 reviews
5 stars
35
4 stars
10
3 stars
7
2 stars
8
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Delivery Issues
Customers reported frequent problems with package deliveries, including lost packages, incorrect delivery statuses, and unresponsive staff regarding delivery inquiries.
Staff Attitude
Several reviews noted a lack of kindness and patience from employees, particularly towards non-English speakers and customers seeking assistance.
Efficiency
Long wait times and inefficient service were common complaints, with customers expressing frustration over slow processing and inadequate staffing.
JA
Jada Alexander
Feb 18, 2026
1.0
It’s time for Clem to retire
MD
Montrice Davis
Jan 3, 2026
1.0
In addition to the terrible attitudes of the ladies that work on Saturdays, I’ve been waiting almost 3 weeks for the set of mailbox keys I ordered for a new residence. When I purchased them, I was told that they’d be ready in 1 week. I’ve been to this office 3 times to check on them over the last 3 weeks, every Saturday. At first, they couldn’t find my name and address on their book to prove that I ordered them, someone else had to look in the book to find my name. Then, I was told that the staff that do the keys are probably on vacation and there’s nothing that can be done for me other than holding my mail until someone gets the keys after their vacation. I’ve never had to go through all this to get mailbox keys before. This is my first time trying to get them at this office, so maybe it’s just them. I’m currently here for the 3rd weekend and they still aren’t ready. I’m also witnessing them be very annoyed with these customers who don’t speak fluent English.
GY
Gayle Young
Dec 27, 2025
5.0
They are always very helpful, awesome customer service, pleasant and my packages arrive to their destinations on time. I hold this location in high regard.
RR
Review
Dec 26, 2025
1.0
Im so sorry you have to work your job. Fix the attitudes. Jeez we need more kindness in this world and this place will strike your last nerve if you're already having a bad day.
AJ
ADEL “Aj” JABER
Dec 16, 2025
1.0
I just let this post office, unfortunately I had a very bad experience, I brought a package to return to Ebay, i have a return label it's just needs to print from my phone, she told I need to go to ups to have it printed but the way she told me was very mean way specifically when I asked to print it and she repeated that with very very ugly screaming telling me we don't do that here, I told her I would pay for the print out and she was screaming in a very loud way and her face was like a devil shouted at me and kept doing that, i was very calm but anything I said it would agitated her, i am a business person and a people person but she was an elderly lady i feel bad for her working in public services.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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