The UPS Store

Reviews

• LL

  LaTonya

  Feb 4, 2025
  5.0
  Exceptional Service at UPS Store on Highland Rd ⭐⭐⭐⭐⭐ I recently had the pleasure of visiting the UPS Store at 17732 Highland Rd, Baton Rouge, Louisiana, Suite G, and I must say, the experience was nothing short of remarkable. From the moment I walked through the door, I was greeted with a warm welcome and a friendly smile. The owner and their dedicated team truly lay out the red carpet for their customers, making you feel valued and appreciated. What sets this location apart is the personalized service they offer. They know you by name, which adds a personal touch that is rare to find nowadays. Whether you're dropping off a package or need assistance with office services, they handle everything with the utmost care and professionalism. The staff is incredibly knowledgeable and efficient, ensuring that all your needs are met promptly. They offer a range of services beyond just shipping, including office support to help your business grow. It's evident that they are committed to providing top-notch service and go above and beyond to ensure customer satisfaction. I highly recommend this UPS Store for anyone in the Baton Rouge area and beyond. If you're looking for a reliable, friendly, and professional place to handle your shipping and office needs, this is the place to go. Thank you to the owner and team for making each visit a pleasant experience!
• LM

  Leslie Mohr

  Oct 20, 2023
  5.0
  Use this store! Do not use the location that is near the intersection of Seigen and Perkins in the Winn-Dixie shopping location! The Seigen/Perkins location treated my husband like he was trying to rob the place. He couldn’t find our roll of transparent tape we keep at the house so asked the Seigen/Perkins location to seal an 8.5 x 12 inch envelope and to place some tape over the return label. He was berated in front of customers for this transgression. Save the embarrassment and go a few miles down Perkins to where it hits Highland. I went to the Highland/Perkins location today and decided to do a test. I had my transparent tape in the car but asked the nice folks at the Highland/Perkins site to seal up a the end of a very thin box and place transparent tape over the return label. I had no issue with this request and it took from 30 to 45 seconds to drop off my package and get a return receipt assuring me my package will get back to Amazon. We will continue to use the transparent tape we have at our house to properly seal up our returns. But ii’s nice to know that the Highland/Perkins sight wants to grow their customer base by happily helping out customers who need a bit of tape to seal the deal!
• JR

  Jason Robeau

  Feb 8, 2023
  5.0
  I had purchased an item from Goodwill that was pickup only and I am in Louisiana. I had a pretty hard time figuring out the logistics until I called this store. I worked with the manager (Zack) to get everything packaged and shipped, and all I can say is wow! Top notch all the way! A+ service! I wish I could get this level of service with everything, truly a pleasant experience working with Zack. Keep up the great work Zack! And thanks again for everything!
• WS

  William Sulzer

  Dec 7, 2019
  2.0
  Warning stamp buyers - they currently charge $0.70 cents per $0.50 stamp. This surcharge is only hinted at on the receipt and is not obviously disclosed otherwise. Ask before you buy.

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