The UPS Store

Reviews

• BB

  Brandy

  Dec 30, 2025
  1.0
  Went yesterday about 12pm to mail a next day air package. I was instructed to use the self scanner which I did and got a receipt. The girl at the desk told me to leave the package on the table near the scanner and she’d take care of it. So I left and kept checking the tracking. No updates. So today I went to the store because after calling continuously for 30 mins with no answer I had to see what was going on. When I got there, there was one employee playing in his phone behind the desk. Packages were piled everywhere! I told him the situation. He went over to the self scanner table (which was piled with more packages) and said it may be there. He looked around a bit and then opened the cabinet door below the scanner. More packages were crammed in there along with mine! IT WAS SUPPOSED TO BE DELIVERED TODAY! It hadn’t even left the store. I have no idea why there were so many packages there if the truck had picked up at 5pm the previous day. This really is unacceptable. And if I knew how to report this to corporate I would. I’m still looking into it. People pay premium fees for next day air. That mean NEXT DAY not “at their leisure”.
• CS

  Colleen Soileau

  Dec 29, 2025
  5.0
  Friendly employees and fast service. They make returning your Amazon items a breeze!
• RM

  Ryan Metz

  Dec 29, 2025
  5.0
  Fast and easy. Great people.
• RC

  Rene crousillac

  Dec 26, 2025
  5.0
  KOLE needs a raise for all the crazy returns I brought in tonight! He was so helpful and did it all with a smile! Will come back to this store
• LC

  L C

  Dec 22, 2025
  1.0
  Store is never open on time. Zero stars.

Frequently Asked Questions About The UPS Store