United States Postal Service

3.6
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 29683 S Montpelier Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
29683 S Montpelier Rd, Albany, LA
70711, United States

Hours

Reviews

3.6
22 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
2
1 star
6
  • BB
    Belinda
    Dec 20, 2025
    5.0
    Love the USPS professionals at this post office. They are always kind and courteous - and very patient. I never have to worry about my packages just sitting there waiting to be processed. The professionals at this location keep the mail moving! Thank you🙏
  • VS
    V S
    Aug 8, 2025
    5.0
    Walked in and there was no line! The worker was so incredibly pleasant and helpful! If I lived nearby, I’d be back often!
  • RW
    Russ Wallace
    May 15, 2025
    1.0
    Wouldn't deliver my package and wouldn't redeliver bc of construction instead going around.
  • SM
    Shay Marie
    Nov 3, 2022
    1.0
    * update, 2 years later and I still can’t get anyone at this post office to answer the phone!? It rings until they click something to make it turn from ringing to a busy signal! Or simply pick up and hang up. What are people stuck at home with disabilities and no help supposed to do? Calling the usps 800 number is easily hours of nightmares and most of the time the prompts are either not relevant or it doesn’t understand a word you say and winds up disconnecting on you! I can’t take it or this town anymore and am so stuck! **Postmaster Andrea is absolutely wonderful and I have enjoyed talking to her but I have to remove a star because I can't get anyone on the phone, for the last week of constant efforts to follow up on a few issues. Once getting passed the recording and all, the phone rings multiple times and immediately changes to a busy signal and I have called, possibly, around 100 times yet it's exactly the same each time. USPS needs to fix the phone system (also, they need to add an accessibility bypass for the disabled and individuals on the spectrum so they can skip the teleprompt system on the main, national line and reach a human being without so much unnecessary added anxiety and stress) but also, the emails I have received should allow response and interaction so I can find out the important information on the tickets created for my multiple missing packages. Going to spend the day trying to get them on the phone at the office, again. Fingers crossed it's finally fixed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.