United States Postal Service

3.4
24 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 301 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 E Main St, Wilmore, KY
40390, United States

Hours

Reviews

3.4
24 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
8
  • CC
    Chris
    Sep 5, 2025
    3.0
    🤪The Post Office Lady answered the 'survey of satisfaction' with the smileys on the screen herself!! Ridiculous!🤣
  • EI
    Efren Luis Izquierdo
    Feb 28, 2023
    1.0
    Why is that lady SO RUDE? My experience there was awful. I had an appointment at 11:00am Feb/28th. I have to say that the gentleman on the left side was polite but that lady on the right side, taking care of Passports, was sooo rude, unprofessional and even sarcastic. It seems like she was annoyed of dealing with people or that she hates everything and everybody. She used every little detail to make rude & sarcastic comments, with rolling eyes, bad face and beligerant voice tone. She rushed me out of the place with the worst attitude I have seen in a long time. Who hired her? Why is she still there? Moreover: If she hates her job so much, why doesn't she try to work doing something different?
  • AK
    Amanda Kessinger
    Oct 28, 2020
    1.0
    My husband was just at the post office this morning and the woman clerk was absolutely horrible. She belittled an elderly man who was just needing help and then rolled her eyes at my husband who needed to make sure he had enough postage on an important piece of mail. This isn't the first time we've dealt with this woman being the worst. Every time I've gone in there she is rude and unprofessional.
  • CP
    Christina Pelisita
    Aug 7, 2020
    1.0
    I just had the worst customer service experience EVER. Although I should have done better in my part on making sure my mail was addressed correctly and packaged accordingly, I BELIEVE THE SERVICE SHOULD STILL NOT HAVE BEEN THAT BAD. I contained my frustration as I realize that yes she's tired and that she's probably had a long day HOWEVER, that does not excuse the harsh tone and choice of words used and worse, tossing my mail in front of my face because of my frustration. I have worked in customer service for 10+ years and yes I understand the weight of the job BUT the customer and whoever you are serving SHOULD NEVER EVER EVER BE TREATED THAT WAY! ... I had 3 USPS agents in front of me this evening and the other 2 either disregarded the fact that she was acting the way she was OR they were unable to make the experience a little better .... either way ... I am disappointed at the service and apologize that my business was an inconvenience to you. I was at the post office on 08/07/2020 @3:45-4pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.