United States Postal Service

3.1
28 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 414 1/2 Highland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
414 1/2 Highland Ave, Vine Grove, KY
40175, United States

Hours

Reviews

3.1
28 reviews
5 stars
12
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1
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1 star
11
  • MM
    Mari
    Nov 18, 2025
    1.0
    I keep getting incorrect mail in my mailbox and it seems like nothing is done about the situation. Mail we send off doesn’t get sent off within a good time, we’ve almost had to file a missing mail report (it contained a decent amount of money). Our usual mailman is fine but whenever it’s someone else on multiple instances they have messed up my mail and not delivered it.
  • SW
    Sherry Whittaker
    Jul 26, 2023
    2.0
    My title to my car was delivered to the wrong address. I called and they made it seem like informed delivery was not correct. I was guaranteed call back for 2 days with no response. This was 5 days ago. Last night a man rang my door bell and stated my title was delivered to his house last Friday and apologized for waiting so long to drop it by. I’ve been trying to contact post office back about it and it says “wireless caller is not available” seems odd to me.
  • KW
    Kim R West
    Apr 27, 2021
    5.0
    Everyone here is always so nice.
  • LN
    Lisa Nelson
    Feb 16, 2021
    1.0
    I should have known better than to put my mail in the box for pickup today. Sure it's a snow day, but there's been no pickup Sunday or Monday because of holidays. However it's now 4:30 in the afternoon my postage that needed to go out today has been in the box since noon. There are no tracks showing that there's been a delivery attempt or pick up. There is traffic on our road so it's not like the road is blocked or impassable. It's just not because it's a snow day. Routinely pick up and delivery of mail is Hit or Miss to the point that we try very hard not to put any mail for pickup in the box, resorting to driving to another city nearby to drop our mail for pickup in an outside box rather than trusting the delivery system through Vine Grove.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.