United States Postal Service

3.1
27 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 414 1/2 Highland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
414 1/2 Highland Ave, Vine Grove, KY
40175, United States

Hours

Reviews

3.1
27 reviews
5 stars
12
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11
  • MM
    Mari
    6 days ago
    1.0
    I keep getting incorrect mail in my mailbox and it seems like nothing is done about the situation. Mail we send off doesn’t get sent off within a good time, we’ve almost had to file a missing mail report (it contained a decent amount of money). Our usual mailman is fine but whenever it’s someone else on multiple instances they have messed up my mail and not delivered it.
  • SM
    Same Old Me
    Jan 3, 2025
    1.0
    The amount of incorrect mail I get is out of this world. I don’t think they are very professional, and they never answer the phone if you have to call them for anything. One of the postal workers had hit our mailbox to the point that the lid came off, and instead of replacing ours, they just put it back together and our mail is constantly soaked now when it rains. I have never had such poor experience from a postal service before.
  • MK
    Mae King
    Mar 7, 2024
    5.0
    I wonder if they fired everyone and replaced them because this so the first time at this Post Office I have had a pleasant interaction with an employee at this location and not felt like I was a bother or unwelcome. The main reason I stopped going here and I live less than 5 minutes from this post office was because of the employees. I'll be coming back to do my shipping business from now on.
  • LN
    Lisa Nelson
    Feb 16, 2021
    1.0
    I should have known better than to put my mail in the box for pickup today. Sure it's a snow day, but there's been no pickup Sunday or Monday because of holidays. However it's now 4:30 in the afternoon my postage that needed to go out today has been in the box since noon. There are no tracks showing that there's been a delivery attempt or pick up. There is traffic on our road so it's not like the road is blocked or impassable. It's just not because it's a snow day. Routinely pick up and delivery of mail is Hit or Miss to the point that we try very hard not to put any mail for pickup in the box, resorting to driving to another city nearby to drop our mail for pickup in an outside box rather than trusting the delivery system through Vine Grove.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.