United States Postal Service

3.3
55 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1664 Frogtown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1664 Frogtown Rd, Union, KY
41091, United States

Hours

Reviews

3.3
55 reviews
5 stars
27
4 stars
5
3 stars
2
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0
1 star
21
  • AA
    Anon
    Nov 3, 2025
    1.0
    The reason: (PAEA 2006) pre funding and private corporations intentions, money, and lobbying to destroy the post office as competition is working. The post office is the only entity that is required to pre fund retirement as soon as a employee is hired making it impossible to hire a employee without millions prepared for their retirement. The post office CANT work in its current form and that's by design. This was later repealed in 2022 after the the damage was done. They were required to front fund 5.6 billion each year, essentially removing them from the market after amazon no longer needed them. The problem: I have no idea what's going on or if its even this facilities fault, but I hand them a package and it just disappears. I have a lost package rate of 40% with USPS where the package gets USPS IN POSSESSION OF ITEM and its never seen again or scanned again. USPS has lost over 1000$ in merchandise and the claim process is purposefully designed poorly with absolutely 0 help. My claims, even with evidence have been denied but then approved after resubmitting the exact same evidence. USPS is a good way to turn your 1000$ in small business sales into 400$ in insurance claims and a lot of pissed off customers. 40% loss rate. I never seen anything like this in my life and I'm incredibly upset to see USPS disappearing so UPS and fedex dont have to compete after the USPS spent my entire life subsidizing amazon deliveries. the employees that remain are obviously overworked and tired but are as helpful as they can be. you ever get bored go read some of the employees stories. Hostile work environment from the top down.
  • RS
    Rebecca Smith
    Jun 16, 2025
    5.0
    Jani is just the most helpful and kind person! Excellent service and the building was very clean and tidy!
  • AD
    Andy Drift
    Jul 26, 2022
    5.0
    Absolutely wonderful employees! I was shipping a pair of shoes (box included) and the only box I could find was 2x the size of the sneaker box which would've exponentially impacted the shipping rate. Jani took the time to cut down that box which reduced my shipping cost in half. If only more post offices were like this one!
  • SS
    slyfury007
    Jan 9, 2020
    1.0
    I bought a house 1 year ago. After notifying the post office 4 different times I am still receiving mail from the past 5 owners of my residence. Every time I let them know, they seem to hold the mail for just a day or two and then I start getting mountains of mail again that I have to keep taking back to the post office.
  • KJ
    Kyle johnson
    Nov 20, 2017
    1.0
    Have had an item shipped there... still in acceptance after 5 days... They seem to be lazy...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.