United States Postal Service

2.7
52 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 401 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 4th St, Shelbyville, KY
40065, United States

Hours

Reviews

2.7
52 reviews
5 stars
16
4 stars
6
3 stars
0
2 stars
4
1 star
26
  • MD
    Marki DiNapoli
    Oct 11, 2025
    1.0
    Thee LAZIEST delivery driver I have ever had the displeaser of expirencing. And im suprised she has a job still. If it weren't Saturday I would be up there AGAIN, mad as a hornet! I have NEVER had a successful package delivered by the Shelbyville UPS, NEVER, I sat on my porch and WAITED for my UPS delivery because I KNEW if I didnt theyd do this, and what did I get? I watched them drive past my house and not even slow down. Low and behold I have to go and get my package on Monday now. Also to the woman on the phone who cant seem to not cut people off in the middle of speaking, when I called about it she cut me off maybe 5 times in a 2 minute call. I absolutely hate this place and I will be having a chat with someone when I come for my package Monday. I am so angry.
  • JJ
    Jennifer Jones
    Sep 4, 2025
    5.0
    These are the nicest most helpful people ever!!
  • KC
    Kenneth Cook
    Aug 18, 2025
    5.0
    Parking is terrible but postal service was excellent
  • JW
    John Wickel
    Jul 29, 2025
    1.0
    You want you’re package on time? Ya should’ve ordered it a week earlier and it still be late
  • KC
    Kelly Carson
    Jan 26, 2021
    1.0
    For over two months the post man that delivers just decided we were gunna get our mail. We have been in our apartment for 3 years and when addressed the manager was extremely rude and un helpful we got mail for like two days after but the issues continue we constantly get other ppls mail and never ours. Even our down stairs apartment complains. This post office is such a disappointment and someone from there head office really should launch some kind of investigation... to the complaints. If you read down through the reviews everyone is basically complaining about the same issues. How do we fix this problem!!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.