United States Postal Service

3.2
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 414 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
414 Main St, Russell Springs, KY
42642, United States

Hours

Reviews

3.2
30 reviews
5 stars
13
4 stars
3
3 stars
2
2 stars
2
1 star
10
  • SC
    Steve Clark
    Jan 5, 2026
    3.0
    They were very helpful!
  • MG
    Mitch Griffin
    Nov 29, 2025
    1.0
    I needed this package delivered to me in a timely manner. This house has a "beware of dog" sign that's been hung up for years. Long before we ever moved in. There is no dog to be wary of here. Today one of the employees saw that sign as an excuse to not even grace our driveway. They put in one package that fit inside the mailbox and promptly drove off without delivering the other. They cited "interference by an animal" despite not once laying their eyes on any animal at all. The dog we do have is utterly harmless, and on top of that, restrained to where this postal employee could have delivered it anywhere. But no, they couldn't even be bothered to turn in the driveway and ATTEMPT to do their job. I needed this package before Monday, picking it up on Monday does me no good. This employee's laziness has rendered this expense completely and utterly pointless. All the efforts and expenses prior to this delivery were a waste. Now somebody gets to return this package at their own expense. Good job USPS 👍
  • RR
    R
    Nov 8, 2025
    1.0
    Today makes the third time Russell Springs post office has left a package of mine on the edge of the road by my mailbox. This time in the rain. I'm really tired of the incompetence by our post office.
  • KD
    Kentucky Doc
    Nov 7, 2025
    5.0
    Every time I have been inside the post office everyone is always super nice. I've dealt with a few different people, but Bethany has helped me 95% of the time. She's great. Always a good experience, and I leave happy.
  • BS
    Ben Sullivan
    Oct 30, 2025
    5.0
    The Lady was happy to be there and did awesome customer service job. The place is small but gets the job done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.