Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3398 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Eastern Bypass Next To Dominos - Look For Traffic Light #2 Or 3. Our Building Is Yellow.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
223 reviews
5 stars
181
4 stars
8
3 stars3
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Cody, Sydney, and Crystal for their exceptional service.
Efficiency
Several reviews noted quick service and efficient handling of tasks, with many customers appreciating the fast turnaround for shipping and printing.
Mixed Experiences
While many had positive experiences, some customers reported issues with lost packages and high fees, indicating inconsistency in service quality.
Convenience
Customers found the location convenient and appreciated the variety of services offered, making it a preferred choice for shipping and printing needs.
- AHAngela HawkinsDec 28, 20255.0My husband passed away on November 28, 2025. I contacted multiple printing companies requesting 200 colored semi glossy funeral programs and was told they were not able to do it within a short period of time. I immediately contact UPS they were able to print the 200 color funeral programs within a couple hours.
- EZEugene ZitaDec 11, 20255.0Customer service was superb! Thank you Employee 340247. 👏👏👏🙂
- FAFrankie AlexanderNov 29, 20255.0Super convenient & helpful!
- AJAsad JadoonOct 24, 20251.0Paid additional $14.80 for "Digital file opening" for associate's clicking to open the document on the USB drive for printing a print job that cost only $2.48. I was NOT informed beforehand that there would be a heavy penalty for clicking to open the document for printing. This is what you would get after Office Depot closes. Please don't print at UPS and take your business somewhere else!
- DNDiane NihorisOct 18, 20255.0The employees were friendly, courteous and very helpful with my concerns
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3398 in Richmond offer?
The UPS Store provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #3398 located?
It is located at 330 Eastern Bypass, Ste 1, Richmond, KY 40475, next to Domino's by traffic light #2 or #3. The building is yellow.
What are the store hours for The UPS Store #3398?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #3398 open on Sundays?
Yes, it is open Sundays from 12:00 PM to 5:00 PM.
Does The UPS Store #3398 observe holiday closures?
Yes, it is closed on November 27, December 25, December 31, January 1, and January 19 and operates regular hours on other holidays.
What payment methods are accepted at The UPS Store #3398?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary and shredding services at The UPS Store #3398?
Yes, the store offers notary services and document shredding among other business services.
How can customers benefit from the nearby Domino's when visiting The UPS Store?
Customers can conveniently grab a meal from Domino's, located next to The UPS Store, before or after completing their shipping or printing errands.
Are there any nearby phone repair shops for customers visiting The UPS Store?
Yes, CPR Cell Phone Repair Richmond and Cell Phone Repair are close by, offering convenient electronics repair services for customers in the area.
What local amenities can customers explore near The UPS Store #3398?
Nearby amenities include SweatWell spa, L A Nails beauty salon, and several real estate agencies like Sarah Clark, Realtor, and Remax Unlimited.