Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3398 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Eastern Bypass Next To Dominos - Look For Traffic Light #2 Or 3. Our Building Is Yellow.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, particularly regarding service speed and package handling.
Efficiency
Several reviews highlighted the quick service and efficiency of the staff, making the shipping and printing processes smooth.
Pricing Concerns
A few customers expressed dissatisfaction with perceived high prices for services compared to other options.
LS
LINDA STEPHENSON
Jan 21, 2026
5.0
Very very helpful with handicapped person and very patient
PH
Paul Hall
Jan 21, 2026
5.0
Over all my experience it was good
AH
Angela Hawkins
Dec 28, 2025
5.0
My husband passed away on November 28, 2025. I contacted multiple printing companies requesting 200 colored semi glossy funeral programs and was told they were not able to do it within a short period of time. I immediately contact UPS they were able to print the 200 color funeral programs within a couple hours.
EZ
Eugene Zita
Dec 11, 2025
5.0
Customer service was superb!
Thank you Employee 340247. 👏👏👏🙂