United States Postal Service

1.8
118 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 590 W Lincoln Trail Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
590 W Lincoln Trail Blvd, Radcliff, KY
40160, United States

Hours

Reviews

1.8
118 reviews
5 stars
16
4 stars
4
3 stars
4
2 stars
8
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers expressing frustration over poor interactions.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages, incorrect deliveries, and failure to follow delivery instructions.

Knowledge and Helpfulness

Several customers noted a lack of knowledge among staff regarding postal services, leading to unsatisfactory assistance.

Mixed Experiences

While many reviews were negative, a few customers did mention positive experiences with specific staff members, indicating inconsistency in service quality.

Operational Problems

Customers frequently complained about the post office's operational inefficiencies, including long wait times and issues with the automated phone system.
  • 33
    3jc
    Oct 13, 2025
    1.0
    stop closing for columbus day. it’s a fake holiday and you’re lazy for being closed on a weekday. do better.
  • RR
    Rachel
    Sep 27, 2025
    1.0
    Do your own research and don’t go to this branch as all of them are not knowledgeable including the postmaster Bobby Wheatley.
  • JD
    Jon D
    Aug 8, 2025
    1.0
    Pretty rude couple. prices is insane
  • MC
    matlyn chism
    Jul 23, 2025
    2.0
    My packages got where they needed to go, but the employee that was working was so hateful to me for no reason. I won’t be going here anymore.
  • AJ
    Amanda johnson
    Jun 21, 2025
    1.0
    The people that work here and deliver the mail leave something to be desired. They are rude and unprofessional at the highest level. I've never been so disappointed to have deal with people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.