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Visit your local Post Office™ at 590 W Lincoln Trail Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported problems with package delivery, including lost packages and undelivered mail.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others expressed frustration with the overall service quality.
Inconsistent Operations
Customers noted irregular mail delivery times and issues with the automated phone system, contributing to dissatisfaction.
SD
Sara Dobbins
Dec 5, 2025
5.0
I've been in this post office several times now. You are always greeted with a friendly face and they genuinely seem to care about your experience and your packages. Always a great experience.
EB
Ericca Bailey
Dec 5, 2025
1.0
They will not deliver any Amazon package that will not fit in a mailbox. It took nearly a year before I figured out that I can request that Amazon avoid using USPS if possible through my Amazon account. All you have to do is write a note under delivery instructions stating that USPS either refuses to deliver or loses your packages, and Amazon will use other methods of delivery instead. I highly recommend doing this as I have not had a package declared "undeliverable" since then.
In addition to arbitrarily deciding my packages were undeliverable, many of the employee pretend that delivering mail is not their problem. My husband had to go there in person three times about receiving his ex-wife's mail. She had submitted a change of address and I had written no longer resident on every piece of her mail for months. My husband explained each time that it was a huge problem, considering she lives twelve hours away. After being told there was nothing they could do for a third time he said that they deliver the mail, there has to be something they could do, he then spoke to someone who actually cared and helped him resolve the issue.
My three pieces of advice are to avoid them if possible (I drive to the USPS in Vine Grove), request that Amazon use other delivery services if possible, and keep going up there in person until somebody decides to care.
Hope this helps.
33
3jc
Oct 13, 2025
1.0
stop closing for columbus day. it’s a fake holiday and you’re lazy for being closed on a weekday. do better.
RR
Rachel
Sep 27, 2025
1.0
Do your own research and don’t go to this branch as all of them are not knowledgeable including the postmaster Bobby Wheatley.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 590 W Lincoln Trail Blvd?
You can send mail, ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office™ accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to get passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at some locations.
What are the operating hours of the United States Postal Service at 590 W Lincoln Trail Blvd?
Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application to the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but it's best to confirm lobby hours with this Post Office.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Are there other post offices near the United States Postal Service at 590 W Lincoln Trail Blvd?
Yes, nearby are the Radcliff Post Office and another US Post Office, which may be convenient alternatives for postal services.
What nearby facilities can I visit in Radcliff after using USPS services?
You can visit the Anytime Fitness gym for a workout, or relax at Dazy Doe's Beauty Studio and Refresh Wellness Spa, both nearby beauty and wellness centers.
Are there banking options near the USPS location at 590 W Lincoln Trail Blvd?
Yes, West Point Bank, Chase Bank, and Fort Knox National Bank are nearby, providing convenient options for financial services.