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United States Postal Service

2.5
(34 reviews)

Business Details

281 Thompson Rd, Pikeville, KY
41501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 281 Thompson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
281 Thompson Rd, Pikeville, KY
41501, United States

Hours

Reviews

2.5
34 reviews
5 stars
11
4 stars
0
3 stars
3
2 stars
0
1 star
20
  • EH
    Ella Rose Hall
    Nov 4, 2025
    5.0
    Friendly staff always helpful
  • CD
    Crystal Davidson
    Sep 12, 2025
    1.0
    The fact they won't answer any calls is ridiculous.. I sat in the parking lot and called and it wasn't a customer in there....then I go in and called and watched the lady look at the phone ,watched the man walk by the phone..this is the worst post office in history.I mover back in June they still haven't processed my change of address...They are also marking my packages as per customer request pick up at post office "I've never done" I'd say it's a lazy carrier that does that..Now my package was sent from the post office somewhere in Tennessee when I live 10 mins away and they had it!! Yall are rude and awful people 😒
  • PB
    Paul Ballard
    Feb 22, 2025
    1.0
    This place is a joke, I have a package that was sent to the UPS store however do to flooding the owner redirected items here. However do to unprofessionalism they will not give me my item even with proof of ownership claiming the UPS owner can only get it out and give it to me. While I commend the UPS owner for trying to be a team player the postmaster did not and should be fired.
  • PT
    Paradigm Thirteen
    Jul 26, 2023
    1.0
    If I could rate this USPS site Zero stars I would.. It is impossible to call the local USPS. They either don not answer the phone at all or it don't work.. I called for 2 hours and let it ring until it stops and no one's ever answered the phone. I don't drive and they have packages that they claim has an insufficient address. But after checking with the supplier I ordered from it's actually correct. So how do I get my packages now if I don't drive and you won't answer the phone to help resolve this issue?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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