United States Postal Service

2.5
34 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 281 Thompson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
281 Thompson Rd, Pikeville, KY
41501, United States

Hours

Reviews

2.5
34 reviews
5 stars
11
4 stars
0
3 stars
3
2 stars
0
1 star
20
  • EH
    Ella Rose Hall
    Nov 4, 2025
    5.0
    Friendly staff always helpful
  • CD
    Crystal Davidson
    Sep 12, 2025
    1.0
    The fact they won't answer any calls is ridiculous.. I sat in the parking lot and called and it wasn't a customer in there....then I go in and called and watched the lady look at the phone ,watched the man walk by the phone..this is the worst post office in history.I mover back in June they still haven't processed my change of address...They are also marking my packages as per customer request pick up at post office "I've never done" I'd say it's a lazy carrier that does that..Now my package was sent from the post office somewhere in Tennessee when I live 10 mins away and they had it!! Yall are rude and awful people 😒
  • NN
    n9point5
    Jul 6, 2022
    5.0
    Courteous staff, clean facility
  • VN
    Vic Nakayassu
    Mar 6, 2021
    1.0
    I moved into a new apartment and was told to get my mailbox key from the postal office. After filling out a form, I was told to come by either on Tuesday or Friday to see if it’s ready.. this is for a mailbox key.. 3 weeks later they still don’t have it ready.. they lie to you saying “it’s the weather”.. this place is a joke
  • KK
    KEN
    Sep 9, 2019
    5.0
    Excellent customer service!!! Initatied an immediate response to me and located a "time sensitive package" and delivered to my box in less than one hour!! 'Outstanding' 🇺🇸USMC-VFW THANK YOU!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.