United States Postal Service

2.8
29 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2927 Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2927 Broadway St, Paducah, KY
42001, United States

Hours

Reviews

2.8
29 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
1
1 star
14
  • OT
    Omero Torres
    1 day ago
    5.0
    Very helpful and kind with me
  • AA
    Alexys
    Oct 28, 2025
    1.0
    Leann gave terrible service. I took my package back because I refused to give them any kind of business. The post office at Fort Campbell never gave me the attitude or disrespect that this lady did. She needs retraining.
  • JH
    Jordan Holloway
    Oct 6, 2025
    1.0
    Honestly I was gonna ship a package through y'all cuz you're generally cheaper, but y'all's phone system is abysmal. Couldn't get to a real person for the life of me! No thanks, I'll take my business to USPS.
  • JJ
    Jus2patient
    Nov 11, 2021
    3.0
    When it rains they put my packages not up by my door but right on the edge of the porch to get wet. Only once has that not happen and I have a lot of packages coming in. Now I have been waiting for something that said delivered and I get the parcel key out of my mailbox and nothing is in the parcel. Auto system takes you through so much and I finally got someone on the phn who helped but I still don't have my package and the post office is closed today for Veterans day. I am very upset about this situation. I understand staff shortages because I work in healthcare but if you have a job to do, do it right and don't rush! When you rush mistakes can be made. I'm hoping my package is in another parcel but I need it asap which is why I ordered it when and how I ordered it. Very disappointed with their service and gave 3 stars for customer service and the 1 mail deliverer that didn't leave my packages in the rain.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.