Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6802 in Paducah offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Between Walmart And Lowes.
Details
- DeliveryNot available
Location
Hours
Reviews
4.9
531 reviews
5 stars
506
4 stars
9
3 stars0
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with management.
Efficiency
Many reviews highlighted the quick service and efficiency of the staff, with customers often in and out in under five minutes.
Management Issues
Several customers expressed dissatisfaction with the management, citing unprofessional behavior and poor customer handling.
Store Hours
There were complaints about the store not adhering to posted hours, leading to frustration among customers.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly with the helpfulness and friendliness of the staff.
- AHAngela HaleOct 30, 20251.0We had 2 vintage lamps to ship. I went in to buy a box and tape. I was pushed to the side to await for someone to give me a quote that I wasn't asking for. They measured and quoted over $145 lady was rude with her nose in the air. We decided to get another "quote" elsewhere. Put the box in the car came back in and asked for the weight and measurements for reference. She said she had.no idea what she done with it. It was sitting still right in front of her. I mail a lot of things. We won't be using ups anymore. Atleast not that location.
- PPPhyllisSep 15, 20255.0This UPS store always provides outstanding service. They explain everything as they go through the transaction. Always polite and professional. I feel valued as a customer.
- TFTineka FitzgeraldSep 15, 20255.0Expert, thorough, fast, friendly service!
- MSMichael ShortSep 9, 20255.0I dropped off a package to send to my sister in socal. The staff was very helpful and professional and I have no problem with the store. But I will never use UPS ever again! According to the shipping progress, my package went from Kentucky to Missouri to California to Wisconsin then Illinois. Either they're lying or can't read a map!
- RKRiss KSep 4, 20251.0I had been a long-time customer and used to appreciate this location. Unfortunately, my recent experiences have been disappointing. The young manager on duty has consistently demonstrated unprofessional behavior, including rudeness and an unwillingness to resolve customer concerns. I am not the only one who has had these issues. Several friends and acquaintances have shared similar negative experiences, suggesting a recurring pattern. In fact, when I went to the post office to open a P.O. Box (which cost me $40 for six months and was more cost-effective than this location’s services), the staff there mentioned that multiple customers had recently switched from this UPS Store due to dissatisfaction. I believe the owner should seriously evaluate the management at this location, as customer service is a key part of retaining business. This kid has to be a relative or a friend’s kid to even keep this job. He’s rude and does not know how to handle problems that may arise. He instantly becomes defensive as if he could never do anything wrong or make a mistake. To that all I can say is: you are a manager at a UPS Store in Paducah. ::eye roll:: Get off your high horse. The other staff members are very friendly and helpful. Maybe one of THEM should be made manager. At this time, based on my experience and that of others I know, I cannot recommend this store. I see the owner replies to reviews. Thanks but no thanks. Not interested in hearing empty excuses that will probably be made for this child’s behavior.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6802 in Paducah offer?
The UPS Store #6802 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #6802 located in Paducah?
It is located at 2780 New Holt Rd Ste D, Paducah, KY 42001, between Walmart and Lowes.
What are the operating hours of The UPS Store in Paducah?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #6802 open on holidays?
It is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). On Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025) it follows regular hours.
What payment options does The UPS Store #6802 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I send packages and purchase mailing supplies at The UPS Store in Paducah?
Yes, they provide expert shipping services and carry mailing supplies including moving boxes, stamps, and postage.
What nearby dining options are available near The UPS Store?
Nearby you can find Penn Station East Coast Subs and Domino's Pizza for quick and casual dining options.
What entertainment venues are close to The UPS Store #6802?
Brightside BLVD, a music production and arts and entertainment venue, is located nearby and can be a good place to visit before or after your store visit.
Where can I find home improvement stores near The UPS Store in Paducah?
Re-Bath, a home improvement store and contractor, is close by, convenient for any home renovation needs while visiting the area.
How can nearby businesses like lamp stores or lenders help customers of The UPS Store?
Nearby businesses like Eagle Loan Company and Mr RTO provide financial and retail services, which can be helpful for customers needing quick loans, check-cashing, or retail purchases alongside their UPS Store errands.