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FedEx Office Ship Center

3.6
(193 reviews)

Business Details

1100 N H C Mathis Dr, Paducah, KY
42001, United States
(270) 908-3254
https://local.fedex.com/en-us/ky/paducah/office-3029

About

Shipping ServiceCopy ShopOffice Supply StorePackaging Supply StoreSign ShopBanner StoreFax ServiceFedEx
Visit your local FedEx Office Ship Center in Paducah, KY when you need packing supplies, boxes, and FedEx shipping services. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Office Ship Center
1100 N H C Mathis Dr, Paducah, KY
42001, United States

Hours

Reviews

3.6
193 reviews
5 stars
103
4 stars
21
3 stars
14
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and issues with package deliveries, including misdeliveries and packages being left at incorrect locations.

Customer Service

While some customers praised the friendliness of staff, many expressed frustration with the lack of accessible customer service, including difficulties reaching local representatives.

Efficiency

Several reviews highlighted slow service and inefficiencies in package handling, with complaints about long wait times and poor communication regarding package status.

Positive Staff Interactions

Despite the negative experiences, some customers noted positive interactions with staff, describing them as friendly and helpful.
  • CL
    Cord Lemons
    Feb 5, 2026
    1.0
    Package has been delayed, without specific updates, several times now. Fed Ex will also not allow me to schedule a pickup for my package. I will not be using Fed Ex ever again.
  • MO
    Mario O.
    Feb 3, 2026
    1.0
    The worse shipping center I’ve ever dealt with and oh boy there are some bad ones
  • LL
    LH
    Jan 31, 2026
    1.0
    Don't expect to get it on time. If shows out for delivery gives estimated time,drivers name and still doesn't show up. Then I have a problem.
  • KT
    Kirk Tiberius
    Nov 12, 2025
    5.0
    Nice people.
  • MC
    Michael Chapman
    Sep 15, 2025
    1.0
    Absolute garbage phone system. 15 minutes never got a live person on the phone. Never got my questions answered. American corporations need to start putting live agents in the United States on the phone for customer service this is getting ridiculous.

Brand Certified Facts from FedEx Office Ship Center

This information is certified by FedEx Office Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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