The UPS Store

3.4
75 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4819 in Nicholasville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N Main & The Bypass-Across From Sutherlands, Beside Advance Auto.

Details

  • DeliveryNot available

Location

The UPS Store
1067 North Main St, Nicholasville, KY
40356, United States

Hours

Reviews

3.4
75 reviews
5 stars
39
4 stars
5
3 stars
2
2 stars
3
1 star
26
  • PA
    Paul Adanick
    6 days ago
    3.0
    Nothing ever works. I went to send a fax and the fax machine was down. I went to print color copies and the machine needed service. I was told to come back later. I came back in the afternoon and still wasn't able to print. Another trip to Lexington is now required for something simple. This place is nothing more than a drop off point for Amazon returns.
  • SM
    Sandy Mallan
    Nov 7, 2025
    5.0
    Clean. Friendly, and fast
  • PS
    Paul Snyder
    Nov 5, 2025
    4.0
    The store is efficient, convenient, with mostly friendly staff, and meets expectation for an average UPS Store. However, constructive criticism is that the apparently new owner does not have a customer service mentality. I have yet to see her smile or be friendly rather than courteous, which of course doesn't negatively affect service. But to succeed local businesses only thrive when they develop relationships with customers that help them save time and money. An example, I requested 2 express envelopes, one to be used now and one for an afternoon shipment. The reasonable response from the owner was we do not give out envelopes because we buy them and people use them to ship in drop boxes. As a 70+ year old lawyer I explained I always bring them to the store for a receipt, but it is more convenient for me to seal them in the envelope at my office. The response was a curt are you going to ship both now, and when I said just one, the second envelope was quickly put back. I was planning to switch my existing (11 yrs) Lexington Chevy Chase UPS mailbox to Nicholasville on Jan 1, but friendly responsive customer service is more important to me than convenience.
  • GB
    Gayle Bicknell
    Oct 10, 2025
    5.0
    Amazing team!! LOREN IS WONDERFUL!! I struggle w technology and she was so kind and patient to help me w everything i needed!
  • JR
    Josh Roberts
    Jul 1, 2025
    1.0
    They won’t answer my phone call. I hear them pick up the phone and the talking going on inside the store, but they immediately hang up the phone. Very unprofessional.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4819 in Nicholasville offer?

The UPS Store #4819 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and more.