United States Postal Service

2.5
106 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 420 Columbia St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
420 Columbia St, Newport, KY
41071, United States

Hours

Reviews

2.5
106 reviews
5 stars
35
4 stars
5
3 stars
3
2 stars
3
1 star
60
  • JK
    Jess Kues
    Oct 17, 2025
    5.0
    I come to this post office very regularly for my husband’s business and have come to love the employees here. Their kindness, helpfulness, efficacy, and friendliness make something as simple a post office visit something that I enjoy. I am grateful for businesses and employees like this one who make our community better and a bit brighter.
  • NH
    Ngân Hoa
    Aug 11, 2025
    1.0
    I visited the Newport, KY USPS office on August 11, 2025 regarding a misdelivered package. Unfortunately, the clerk on duty appeared very inexperienced and was completely uncooperative. They refused to help me, did not allow me to speak with a manager, and offered no support in resolving the issue. The package was wrongly delivered to the wrong mailbox, and this repeated misdelivery issue was not addressed properly. This lack of professionalism and assistance caused significant frustration and delayed any progress in locating my package. Very disappointing experience!
  • KP
    KY Patriot
    Jun 17, 2019
    1.0
    possible to get a human being on the phone. When you call the phone number is forwarded to the 800 voicemail tree that has no options for an actual human being
  • CC
    CAVE
    Apr 25, 2019
    5.0
    I made a bonehead mistake with my shipping address and both Stephanie and Jerry helped me out tremendously. Despite the reviews below, I found this post office to be extremely helpful with wonderful employees. This has not been my first positive experience either. Thanks again!!
  • PC
    Patrick Coburn
    Aug 4, 2018
    1.0
    No one can screw up something simple as well as this post office! Totally inept!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.