United States Postal Service

3.5
8 reviews

About

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Visit your local Post Office™ at 231 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
231 W Main St, Morganfield, KY
42437, United States

Hours

Reviews

3.5
8 reviews
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  • KK
    Kaye Klein
    Oct 5, 2020
    1.0
    I moved to the area in January 2020, actually an adjacent smaller town and with the COVID-19 have not spent time looking around getting to know my surroundings. (Stay home, stay safe) The small town I live in requires a post office box because there is no mail delivery where I live which is a first for me. I have seen Fedex and UPS deliver in my area, even had some deliveries myself so when these services dropped my packages at the post office and called it "SmartPost", I was clueless why. On two separate occasions that I can recall I had my packages dropped at the Post office, once by UPS and once by Fedex. This is where my packages became delayed. I followed the tracking to see messages like "undeliverable" and went to my local post office to ask why. They directed me to the Morganfield USPS. The person on the phone after a few minutes told me my package was there. I asked where they were located, as I have never seen the post office in Morganfield which she said slowly "MOR-GAN-FIELD". I felt this to be a rude, embarrassing comment. When I arrived at Morganfield USPS, I saw a woman sitting on a stool picking her nails. I told her my name and she retrieved my package but before she gave it to me she began to tell me see, this has no PO box number on it and referred to another person as "she" has to look up the address to know what to do with it. Then she began telling me that I have lived at my address for over a year now and I needed to have my packages addressed correctly because they have to take the time to look them up and the holidays are coming up and they will be returning them to the sender from now on. I do not believe I should have been treating in such a rude hateful manner. Her name was Amanda and I will not be going back to the Morganfield USPS. Customer service is a thing of the past. Arrogance and rude seems to be the ongoing public service.
  • DC
    Deanna Cava
    Sep 29, 2017
    5.0
    Great service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.