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United States Postal Service

2.2
(61 reviews)

Business Details

117 W Center St, Madisonville, KY
42431, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 117 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 W Center St, Madisonville, KY
42431, United States

Hours

Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Reviews

2.2
61 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
4
1 star
38
  • WI
    Wade Hogg II
    4 days ago
    1.0
    Rural routes ((might)) receive service. 3 package pickup requests now in a year closed and ignored. No one ever picks up the phone at the location. No calls back , no resolutions.
  • GG
    G Gates
    Mar 6, 2026
    1.0
    It is extremely difficult to get in touch with this post office because the phone is rarely, if ever, answered. There seems to be no reliable way to contact anyone when there is an issue. I have also experienced problems with deliveries being marked as “delivered” when they actually were not. In one instance, a package was marked delivered but did not arrive until five days later. At first I thought it had been stolen from my porch, but it turned out the delivery status was simply inaccurate. Additionally, do not rely on checking your P.O. box when the email says mail should be ready around “10 something.” Based on my experience, it is often closer to a day behind. If you are following the daily delivery emails, it’s probably best to assume your mail will show up the next day instead. Overall, the communication and delivery reliability need improvement. The post office would benefit from being run more like a customer-focused business and less like a government entity where accountability and responsiveness seem to be lacking.
  • TW
    Tyler W
    May 29, 2023
    1.0
    They have the ringer turned off to their phone. You cant even call and ask a simple question. If you need anything you have to drive down there. Pretty bad. I watched the mail lady drive off after not delivering my package and instead marking it as action required: nobody home. It was a package that should have gone in the mailbox and needed no signature. These people just don't care.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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