United States Postal Service

2.2
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 117 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 W Center St, Madisonville, KY
42431, United States

Hours

Reviews

2.2
59 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
4
1 star
36
  • KM
    Katie Moon
    Oct 22, 2025
    1.0
    Majority of the employees are extremely rude and unhelpful. My package has been missing for over a month and every time I have come in to check on it I have gotten a different answer from whoever’s working. I constantly have issues with packages being marked as delivered without showing up to my door. USPS is the worst by far!!
  • KN
    Karen A “Bosslady” Nichols
    Sep 2, 2025
    2.0
    I am disappointed with the postal service. Half the time my mail goes in someone else's box and I'm getting someone else's. I live in Rosenwald Apartments my address is a Scott St address but my mail goes to a Couch St address. My question is are your mail carriers able to read? If so they need to stop this foolishness and get the mail in the right boxes. Thank you! I hope this will be resolved real soon. Important mail is not gotten for days, because it's going to the wrong box!!!
  • AP
    Alexis The Pugilist
    Mar 27, 2024
    5.0
    Friendly staff
  • MS
    Michael Siddon
    Aug 3, 2022
    1.0
    Never answer the local phone when called
  • EB
    EDeal Bargainz
    May 4, 2020
    1.0
    Out of 30 packages you managed to destroy 6 of them. Costing me $720 in refunds not to mention shipping cost. I will never be using you service ever again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.