United States Postal Service

2.2
59 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 117 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 W Center St, Madisonville, KY
42431, United States

Hours

Reviews

2.2
59 reviews
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14
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1 star
36
  • KM
    Katie Moon
    Oct 22, 2025
    1.0
    Majority of the employees are extremely rude and unhelpful. My package has been missing for over a month and every time I have come in to check on it I have gotten a different answer from whoever’s working. I constantly have issues with packages being marked as delivered without showing up to my door. USPS is the worst by far!!
  • KN
    Karen A “Bosslady” Nichols
    Sep 2, 2025
    2.0
    I am disappointed with the postal service. Half the time my mail goes in someone else's box and I'm getting someone else's. I live in Rosenwald Apartments my address is a Scott St address but my mail goes to a Couch St address. My question is are your mail carriers able to read? If so they need to stop this foolishness and get the mail in the right boxes. Thank you! I hope this will be resolved real soon. Important mail is not gotten for days, because it's going to the wrong box!!!
  • DD
    DaddyDankMemes
    Jun 18, 2025
    1.0
    The worst post office ive ever delt with. Never answers the phone. Took my package to be shipped there one day and the lady literally over head tossed it into a bin behind her.
  • MH
    Marty Hill
    Aug 19, 2024
    1.0
    Received a letter returned to me with a label on it stating "RETURN TO SENDER NO SUCH NUMBER" This number is a Church and there Is Delivery there....no phone answered at the Post Office and each call the phone rings about 50 times then goes to "busy"...same thing with each call...no response...What ind of service is this anyway??

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.