Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(59 reviews)

Business Details

117 W Center St, Madisonville, KY
42431, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 117 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 W Center St, Madisonville, KY
42431, United States

Hours

Reviews

2.2
59 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
4
1 star
36
  • KM
    Katie Moon
    Oct 22, 2025
    1.0
    Majority of the employees are extremely rude and unhelpful. My package has been missing for over a month and every time I have come in to check on it I have gotten a different answer from whoever’s working. I constantly have issues with packages being marked as delivered without showing up to my door. USPS is the worst by far!!
  • TW
    Tyler W
    May 29, 2023
    1.0
    They have the ringer turned off to their phone. You cant even call and ask a simple question. If you need anything you have to drive down there. Pretty bad. I watched the mail lady drive off after not delivering my package and instead marking it as action required: nobody home. It was a package that should have gone in the mailbox and needed no signature. These people just don't care.
  • JP
    JT Payne
    Oct 19, 2019
    5.0
    I have been using the Madisonville post office services for well over 2 years. In that time, I have been very impressed with Melissa, one of the desk clerks. She is always courteous & does everything she can to help out. I get A LOT of packages to my PO Box, and when needed, she will go out of her way to get me a rolling basket or dolly for me to take my packages outside. There is an older gentleman with a mustache who also works in the back, who has also been very helpful & friendly when I have had packing concerns. I’ve notice the majority of the negative reviews have been related to delivery, which is out of their control. I understand the reviews about *one* worker not being warm/friendly/no urgency. But, if I ever have a concern, I just go to Melissa..lol. As long as she is working there, I will keep my PO Box! (Disclaimer: I have no connection to USPS, or it’s staff. I work at the local hospital.) ** The only negative about the office itself, is that it does not have a self-service kiosk to purchase stamps/packaging...etc.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others