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United States Postal Service

2.7
(107 reviews)

Business Details

3131 Crums Ln, Louisville, KY
40216, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3131 Crums Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3131 Crums Ln, Louisville, KY
40216, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.7
107 reviews
5 stars
35
4 stars
10
3 stars
3
2 stars
5
1 star
54
  • KR
    Kimeisha Riedley
    Mar 31, 2026
    1.0
    I would give 0 stars if that was possible. Janelle is very rude. I had a passport appointment for my daughter. I got there with my husband 30 minutes early. After waiting an hour there and 30 minutes past our appointment time my husband had to leave so I asked Janelle if there’s any way she could help us out as it was my 3rd time going there with my 7 month old trying to submit this application and she was very rude when responding. My husband signed the application and left. After waiting for another hour Janelle called me up to let me know that they can’t do the appointment without my husband because she didn’t witness him signing and I said to her she could’ve literally did that when I previously asked for her assistance and the other clerk said she could’ve done that. This is my 3rd time taking time from work and coming here to do this. I’m never going back to this office again. I was told by other customers to go downtown if I want to get this done on time and with better customer service. If you guys don’t want to help people don’t become civil servants.
  • AE
    April Embry
    Mar 11, 2026
    1.0
    Why is the mail & packages always late get it together people need their mail & packages
  • NN
    Nix
    Feb 4, 2026
    1.0
    Totally incompetent.
  • RJ
    Ronda Jackson
    Dec 30, 2025
    3.0
    This Post Office and Shively have one cash sheer and I wait in line for over 25 minutes
  • ED
    Eggsoo “Dia”
    Jul 15, 2021
    1.0
    absolutely worthless post office! they send back packages, don’t try to deliver them, lose packages. everyone there needs to be fired bc they all suck.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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