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United States Postal Service

1.8
(162 reviews)

Business Details

3801 Billtown Rd, Louisville, KY
40299, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3801 Billtown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3801 Billtown Rd, Louisville, KY
40299, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

1.8
162 reviews
5 stars
27
4 stars
4
3 stars
5
2 stars
6
1 star
120
  • FS
    Frank Selent
    1 day ago
    5.0
    Fast and friendly service
  • AJ
    Ardene Johnson
    Apr 22, 2026
    3.0
    The service was good. The postal worker did great service
  • PE
    Persephone “Kylo-Cat” Elizabeth
    Apr 18, 2026
    1.0
    Erich Coleman is absolutely inappropriate with women and rude and creepy. Saw him making a female customer uncomfortable on his business area and also heard some stranger slander about Mexican people. Very problematic, very rude and bigoted. I can’t give it a zero so I give it a one. Don’t recommend.
  • JD
    Jessica Dever
    Apr 11, 2026
    5.0
    So I tend to panic (my nickname at work is Stressica) but Erich was really helpful when I did NOT have all my ducks in a row. He still helped me when I was late due to going to the wrong post office for my appointment, made sure I got the right passport for flying, kept patient with me while my card continued declining, let me come back in once I figured THAT part out... I didn't deserve the patience he provided but I was thankful. AND his co-worker (I didn't catch her name) was super patient, too. All my chaos made a long line but they were so professional. Thank you again 😭
  • DB
    Don Bunch
    Feb 28, 2026
    1.0
    Stood in line for 20 minutes just to be told the post office was sold out of envelopes

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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