United States Postal Service

2.1
57 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2727 W Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2727 W Broadway, Louisville, KY
40211, United States

Hours

Reviews

2.1
57 reviews
5 stars
14
4 stars
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1
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1 star
39
  • NP
    Niecy P
    Oct 17, 2025
    1.0
    I'm tired of calling and they never answer. I just want the mail carriers to deliver my mail. They claim nobody lived there. Just because they don't see me nor can they see inside of my house. The supervisor doesn't care at all.
  • RL
    Rachel Lively
    Jan 19, 2017
    1.0
    Poor service! The older man that works there has a very nasty attitude. Packages are not delivered on time or get lost. Phone is always busy. Supervisors are hardly available to assist tou with problems.
  • NB
    Nichol Bogan
    Dec 3, 2016
    1.0
    Horrible most nasty people on phone and inside. I don't even go here anymore. Package has been lost for almost 2 weeks nobody knows where it is. Said could not deliver because of pet. My toy poodle in the house not even outside. No fence around my yard or neighbors, and they have no yard either.
  • JP
    Joe Pressley
    Feb 27, 2015
    1.0
    The postal work and some postmen at this location are rude and need to understand that they are a customer base work place. My family and I have had nothing but problem with this post office, it is a shame that being named after Dr. King that this office treats it's customers as that do. Our mail man will not place mail in our mail box if a car is blocking the mail box. I understand this, but when the mail man comes at 5:30 pm to 7:00 pm people have gotten home from work. In most family's you have more than one person working so, thats more than one car. We have A meaning one slot in back from a car the others are parked on the street. That is empty from 8 am to 5:30 pm. I just don't understand?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.