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Visit your local Post Office™ at 1420 Gardiner Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays in package deliveries, with many packages sitting for weeks or even months at the facility.
Customer Service
Feedback highlighted consistently rude and unhelpful customer service from staff, leading to frustration among customers.
Management Issues
Many reviews pointed to poor management and staffing as key factors contributing to the inefficiency and chaos at the facility.
Lost Packages
Several customers experienced lost packages or packages that never arrived, leading to dissatisfaction with the service.
BO
brittany offner
5 days ago
1.0
I get things delivered to me from this area a lot. I get tracking and every time my packages sit at this distribution center FOREVER. Everytime I am wondering where my package is I look and it's always held up right here. Looking at locals reviews this seems to be a regular thing. I may stop ordering from the company I order from just because it goes through this place and it sits there far too long and much longer then it sits anywhere else. As a North Dakotan I don't wanna here it's weather related. I understand weather delays but doesn't explain why this happens every time. Get better management please.
KA
Krystal Allgeier
Dec 23, 2025
2.0
Horrible. Items will sit @ this branch for days. I understand that there may not be enough workers but when it's a month that's way too long. This place needs too do better.
TM
The Traveling Man
Dec 13, 2025
1.0
This is the USPS Distribution/Processing Center. All the mail in the Louisville Kentucky area comes here. That is unfortunate because this is the second year in a row that mail and packages have came to a complete stop here. Totally unacceptable. Mail and packages sitting for weeks and even months with zero explanation from anyone in charge. I feel everyone working here, employees and bosses, should all be fired and replaced with people who know what they are doing because the ones here obviously have no clue what's going on or what they are doing. DO BETTER!!!!
AB
Amber Burton
Dec 13, 2025
1.0
This place needs to be shut down. My package has been sitting here since November 26th it's now December 13th. They will blame the weather or being short staffed. But it's a cop-out. You can't get a hold of anyone. I've tracked my package everyday and it says the same thing every time. I can't get a description, details, or a picture of proof that my package is still secured. This place is a joke. They're hiding and they know it! Let us come pick up our own packages since you can't deliver them.. oh wait they're probably broken or misplaced!
TF
T F
Dec 12, 2025
1.0
My package was stolen by these people. They claim they lost it. Thanks for ruining my Christmas, I really hope you all get replaced by robot workers and be out of a job for a really really long time. This is the only time I’d agree with robots taking over certain jobs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1420 Gardiner Ln offer?
This location offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many also provide passport photo services. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices have scheduled hours for passport services requiring an online appointment. Limited walk-in hours are available at select locations.
What are the operational hours of the USPS at 1420 Gardiner Ln?
Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve and check availability for PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at this location.
What is the cost of a small PO Box at this location?
PO Box prices vary by location. You can check prices for your area online by entering your ZIP Code at https://www.usps.com/manage/po-boxes.htm.
Is 24/7 access available for PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this Post Office for specific access times.
What nearby places can I visit around the USPS at 1420 Gardiner Ln?
Nearby you can find other USPS locations, Louisville Federal Credit Union for banking, and community lodges like St. Matthews PRP Lodge No 906.
Are there any dining options near the United States Postal Service at 1420 Gardiner Ln?
Yes, nearby dining includes Pizza Hut Express, Taco Bell, KFC, and Long John Silver's—perfect spots to grab a meal before or after your visit.
How can nearby points of interest assist me when visiting the USPS at 1420 Gardiner Ln?
Nearby landmarks such as the Louisville Federal Credit Union and various lodges can help you locate the Post Office. Additionally, nearby restaurants offer convenient meal options around your visit.