Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1420 Gardiner Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
303 reviews
5 stars
65
4 stars
12
3 stars
12
2 stars
12
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and frustrated by their interactions.
Efficiency
Many customers reported significant delays in package processing and delivery, with packages often sitting for days or weeks without updates.
Management Issues
Frequent mentions of poor management and staffing shortages, leading to disorganization and inefficiency at the facility.
Mixed Experiences
While some customers praised the service and efficiency, the overwhelming majority reported negative experiences, indicating a lack of consistency in service quality.
Trust and Reliability
Customers expressed a lack of trust in the facility, with reports of lost packages and unreliable delivery timelines.
- RRReagan RicheyNov 13, 20251.0Behold: USPS louisville distribution site.. the worse site in the United States, blames incident that occured years ago for current issues; the average parcel will spend roughly 70% of its travel time locked at this specific location.. it may acutally be quicker to walk to your sender rather than use USPS, atleast in louisville.. they need new management from the top down.
- BNBrandon NobleNov 13, 20251.0Constantly ships packages to another state that then have to send back to Louisville for delivery.
- LGLexington GirlNov 9, 20251.0The graveyard for your packages. Every single time the delay starts here. Packages will set her for days one time took over 9 days before it loft this place despite paying for priority mail which should be taking 3 days🫥 This distribution center and the one in bedford IL are the worse😵💫
- HHHeather HamptonOct 28, 20255.0This location of USPS in Louisville, Kentucky has fantastic customer service and they are very efficient. And, as an added pick-me- up, this sticker is on the door as you leave...it put a smile on my face!
- JWJames WilliamOct 14, 20251.0Dropped off several packages Monday morning. It's Tuesday afternoon, and still not scanned in.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1420 Gardiner Ln offer?
This location offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many also provide passport photo services. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices have scheduled hours for passport services requiring an online appointment. Limited walk-in hours are available at select locations.
What are the operational hours of the USPS at 1420 Gardiner Ln?
Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve and check availability for PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at this location.
What is the cost of a small PO Box at this location?
PO Box prices vary by location. You can check prices for your area online by entering your ZIP Code at https://www.usps.com/manage/po-boxes.htm.
Is 24/7 access available for PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this Post Office for specific access times.
What nearby places can I visit around the USPS at 1420 Gardiner Ln?
Nearby you can find other USPS locations, Louisville Federal Credit Union for banking, and community lodges like St. Matthews PRP Lodge No 906.
Are there any dining options near the United States Postal Service at 1420 Gardiner Ln?
Yes, nearby dining includes Pizza Hut Express, Taco Bell, KFC, and Long John Silver's—perfect spots to grab a meal before or after your visit.
How can nearby points of interest assist me when visiting the USPS at 1420 Gardiner Ln?
Nearby landmarks such as the Louisville Federal Credit Union and various lodges can help you locate the Post Office. Additionally, nearby restaurants offer convenient meal options around your visit.