Brand Certified
United States Postal Service
2.0(355 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1420 Gardiner Ln, Louisville, KY
40231, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1420 Gardiner Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
355 reviews
5 stars
68
4 stars
14
3 stars
12
2 stars
13
1 star
248
What are people saying?
AI-generated from recent customer reviews
Delivery Delays
Numerous customers reported significant delays in package delivery, with many packages sitting at the Louisville Distribution Center for weeks without updates.
Customer Service
Feedback highlighted consistently poor customer service, with reports of rude and unhelpful staff, leading to frustration among customers.
Management Issues
Many reviews pointed to mismanagement and lack of organization at the facility, suggesting a need for better staffing and operational practices.
Lost Packages
Several customers expressed concerns about packages going missing or being lost entirely, contributing to a lack of trust in the service.
- AAAnonymous Anonymously3 days ago1.0Very upset , showed up for appointment for my passport and was told the agents didn’t show up basically told there was nothing we can do . Employee was also cursing to herself as we were up next in line then looks up as if she had no idea we were standing there and apologies for cursing so weird
- AKAbram KaneFeb 20, 20261.0USPS stole 90 days worth of my blood pressure medication from me. No help, no recourse from USPS as usual, and of course insurance won't cover a refill.
- RRRobbieFeb 18, 20261.0If I could give a negative I would. My package was suppose to be delivered a week ago but it’s still waiting to get scanned… that’s what I was told. Just go through fedex or ups!!! Burn the whole place and build a new one!!!!!!!!
- RCRoy CantrallFeb 9, 20261.0We can it get mail service. I called the USPS and talked to a machine, which was no help at all. The machine kept asking if there was anything else it could help me with. It did not help with the first complaint. I need to have my mail picked up. Is that too much to ask? Excuse me while I go hit myself in the head with a hammer. That will be more productive than talking to a machine at the USPS . Whatever happened to neither rain,sleet,snow?
- NENicholas EFeb 3, 20261.0Someone has got to do something about the service coming out of this office. 2 weeks to get certified mail with receipt to the federal office it was addressed. After they returned it to me for no apparent reason. For the want of a nail the shoe was lost, For the want of a shoe the horse was lost, For the want of a horse the rider was lost, For the want of a rider the battle was lost, For the want of a battle the kingdom was lost, And all for the want of a horseshoe-nail. Benjamin Franklin
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1420 Gardiner Ln offer?
This location offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many also provide passport photo services. Please complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices have scheduled hours for passport services requiring an online appointment. Limited walk-in hours are available at select locations.
What are the operational hours of the USPS at 1420 Gardiner Ln?
Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve and check availability for PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at this location.
What is the cost of a small PO Box at this location?
PO Box prices vary by location. You can check prices for your area online by entering your ZIP Code at https://www.usps.com/manage/po-boxes.htm.
Is 24/7 access available for PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this Post Office for specific access times.
What nearby places can I visit around the USPS at 1420 Gardiner Ln?
Nearby you can find other USPS locations, Louisville Federal Credit Union for banking, and community lodges like St. Matthews PRP Lodge No 906.
Are there any dining options near the United States Postal Service at 1420 Gardiner Ln?
Yes, nearby dining includes Pizza Hut Express, Taco Bell, KFC, and Long John Silver's—perfect spots to grab a meal before or after your visit.
How can nearby points of interest assist me when visiting the USPS at 1420 Gardiner Ln?
Nearby landmarks such as the Louisville Federal Credit Union and various lodges can help you locate the Post Office. Additionally, nearby restaurants offer convenient meal options around your visit.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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