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United States Postal Service

2.3
(159 reviews)

Business Details

119 Evergreen Rd, Louisville, KY
40243, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 119 Evergreen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
119 Evergreen Rd, Louisville, KY
40243, United States

Hours

Reviews

2.3
159 reviews
5 stars
42
4 stars
5
3 stars
3
2 stars
11
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.

Delivery Issues

Numerous complaints about lost mail, incorrect deliveries, and unresponsive service regarding delivery claims.

Long Wait Times

Customers frequently report long wait times due to insufficient staff at the counter, leading to frustration.

Passport Services

Passport appointment experiences are inconsistent, with some customers receiving excellent service while others report significant issues and rudeness.
  • ME
    Marie Etier
    1 day ago
    1.0
    I mailed a letter to my sister in Okla. She had to sign for it. 12 days later, she didnt receive it. Guy at post office was absolutely NO help. THE POST OFFI E KEEPS UPING THERE PRICES BUT THE SERVICE KEEPS GETTING WORSE. I AM DONE WITH THE USPS.
  • MM
    Machi74005
    Feb 18, 2026
    2.0
    This is the only post office I know of that has installed a "governor" on the intake slot on the blue box at the drive through. Essentially, it limits the number of letters you can put in at one time. It is cumbersome and it sucks.
  • WR
    william rhyne
    Jan 19, 2026
    1.0
    This place is a joke and the postal workers who deliver the mail are also laughable. So many times, I get notifications from various different companies that usps has attempted to deliver my package or piece of mail and never did they even show up. Super wish ups would just put you out of business and take over your duties, maybe split it with fed ex. So laughable.
  • FH
    Farheen Jamil Hasnain
    Dec 7, 2025
    5.0
    One of the best USPS offices in town ! I went in as a walk-in for my childs passport renewal and the staff especially Mr Brenson went above and beyond to all the customers!!!
  • SL
    Stanislav Levenok
    Nov 19, 2025
    5.0
    The staff is super friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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