Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7400 Jefferson Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight extremely poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Racism and Discrimination
Several customers reported experiences of racism and discrimination, particularly from a specific employee handling passport services.
Service Efficiency
Customers frequently mentioned long wait times, understaffing, and inefficiency in processing services, leading to frustration.
Package Handling Issues
There are multiple complaints regarding lost, misdelivered, or mishandled packages, causing significant customer dissatisfaction.
Appointment Management
Customers expressed frustration over canceled appointments and lack of communication regarding scheduling, particularly for passport services.
DP
Dayana Claudia Rodríguez Peña
Oct 31, 2025
1.0
Doy una estrella porque no puedo dar cero, que sería lo que calificaría en esta circunstancia la semana pasada tenía cita para sacar el pasaporte a mi bebé, empezando que cuando llegue y dije que tenía cita fui totalmente ignorada y me tocó hacer fila, ya cuando al fin me atendieron la señora que atiende muy racista y despota me dijo que no podía atenderme porque no sabía hablar inglés y que eso estaba en los requisitos y que yo tenía que llevar un traductor si quería el pasaporte de mi bebé, a lo que un señor me ayudó y dijo que él se ofrecía y ella no accedió, porque supuestamente necesitaban lo datos de esa persona, realmente ella trata mal a la personas, no sólo fue a mi, fue a todo latino que estaba ahí, cambié de correo para esta semana y sorpresa señora hice mil preguntas y en ninguna parte dice sobre ese requisitos inventados que usted habla y a mí acompañante jamás le pidieron datos. Gracias a Dios mi bebé ya tiene su documentación lista, muy amables en el otro correo del 40299 un chico llamado Erich me ayudó con todo el amor del mundo, deberían revisar el comportamiento de esta señora, muy mal
DR
Dianelis Ramirez
Oct 22, 2025
1.0
The worst treatment you can get at that post office. I was attended by a lady with red hair in braids who treated me extremely badly, she even told me not to go there anymore as if the place belonged to her. Simply because I made a mistake when filling out the passport and when I went to hand it in again she told me that she could not attend to me anymore because my time had passed while she was having other people who were after me.
AA
antibonn
Oct 21, 2025
1.0
Horrible place! Super unprofessional people! Don’t go there, period!
YG
Yisell Graveran
Oct 21, 2025
1.0
Por mi doy 0 estrellas ,la señora q atiende el pasaporte es muy mala persona, es racista y discriminación mucho a las personas q no hablamos inglés. Fuy con mi bebe de 3 meses en brazos y nos tratao a mi y a mi esposo muy mal ,ella no debería trabajar con público, es mi opinión, y además soy testigo de otro señor cubano q iva en el turno delante de mi q a pesar de ser un anciano lo trató muy feo
EL
Ernesto L.
Oct 7, 2025
1.0
Maltrato muy mala atención son racista como somos latinos no quieren atenderte porque no le da la gana principal la mujer que trabaja en la primera bentanilla ni porque estaba lloviendo con niño de un mes y no le dio la gana de atender
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 7400 Jefferson Blvd?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 7400 Jefferson Blvd?
Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:30 PM. It is closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can reserve and manage PO Boxes online securely, then complete your setup in person at the Post Office.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this specific Post Office for exact hours.
What nearby postal facilities can I find around 7400 Jefferson Blvd?
Nearby locations include the OKOLONA Post Office, USPS Collection Point, and another US Post Office, providing additional mailing and shipping options.
Are there restaurants near the USPS location where I can eat before or after my visit?
Yes, Olive Garden Italian Restaurant is nearby, offering a good option for dining before or after your trip to the Post Office.
Where can I go for fitness activities near the United States Postal Service on Jefferson Blvd?
Planet Fitness has locations close by on Jefferson Boulevard, allowing you to combine postal errands with a workout session.
Are there any healthcare providers near the Post Office at 7400 Jefferson Blvd?
Yes, several doctors and medical facilities, including family practice and internal medicine specialists like Jonathan W Wilding, MD, and Norton Community Medical Associates, are nearby.