Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9100 Fern Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
133 reviews
5 stars
24
4 stars
5
3 stars
4
2 stars1
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.
Delivery Issues
Frequent complaints about lost packages, delayed deliveries, and mail being delivered to the wrong addresses.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment about the service was negative.
Accessibility Problems
Customers noted difficulties in reaching the post office by phone and issues with the self-service kiosks being out of order.
Facility Conditions
Several reviews mentioned the need for updates and improvements to the post office facilities.
- AHAmmar HadiNov 13, 20251.0Reading the reviews, I was like it can't be that bad. It is the worst location. People are so rude, unprofessional. I really think they want more negative reviews. If you want your day to be ruined by some unprofessional employees go there.
- AMAaron MettenNov 7, 20251.0Carrier says my box was blocked by vehicles but I do not own the street I can not keep people from parking in front of my house what the hell am I supposed to do???
- DWDianne WareOct 11, 20251.0Didn't deliver package, said my driveway and or porch was not accessible. No one was home nor in my driveway.
- JJJayAug 20, 20251.0This is the WORST post office in Louisville. The staff hates their life and it shows anytime they talk to anyone that asks for help. They will also make you feel stupid.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Louisville?
The USPS is located at 9100 Fern Creek Rd, Louisville, KY 40291.
What services does the USPS at 9100 Fern Creek Rd offer?
They provide mail and package sending, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo as well, but you need to complete and print the application beforehand.
Do I need to make an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled via the online scheduler; some locations offer limited walk-in hours.
What are the operating hours of the United States Postal Service at 9100 Fern Creek Rd?
Open Monday to Friday from 8:00AM to 5:00PM, Saturday from 9:00AM to 1:00PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can search and reserve a PO Box online or apply in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific access hours may vary, so it's best to confirm locally.
What nearby places can I visit before or after using USPS services at 9100 Fern Creek Rd?
Nearby places include Fern Creek Fire Department for public services, Globe Auto Sales for vehicle needs, and several restaurants like Arby's and Pizza Hut for dining.
Are there other post offices near the USPS at 9100 Fern Creek Rd?
Yes, nearby post offices include US Post Office, Fern Creek US Post Office, and Post Office-Fern Creek landmark building.
What dining options are near the USPS at Fern Creek Rd?
Nearby eateries include El Nopal Fern Creek (Mexican), Takashi Louisville (Japanese cuisine), Wingstop (chicken wings), and Moby Dick Restaurants (seafood).