Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9100 Fern Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
138 reviews
5 stars
25
4 stars
5
3 stars
4
2 stars1
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being condescending or dismissive.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and delays in mail service were noted.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Facility Problems
Issues with the physical location, such as broken self-service kiosks and inadequate parking, were highlighted.
- ARAmy ReeseJan 5, 20261.0This location is horrible. The staff currently is completely rude and inefficient at their job. I’ll be going to Jtown moving forward
- DCDawn Cissell-BrowneJan 3, 20261.0If i could give 0 stars, I would. This female worker this morning on Sat, could not have been more rude. From the time she unlocked the door refusing to reply or smile to the time she condescendingy used her pen to point and her breath to sigh at the "back wall" If I ran my business this way, I would be out of business!
- RCRhonda CoxDec 27, 20255.0The Fern Creek Post Office location is always fast and friendly. Prefer this branch over Okolona
- KKKevin KellerDec 6, 20251.0Way too small to handle customers since the other nearby PO closed permantly. There is one elderly gent that works at the window and he may be the rudest person i ever met. He is arrogant and disagreeable to everyone. The younger guy was trying to be couteous but the elder was even verbally abusive to him. I will avoid this location like a virus.
- AHAmmar HadiNov 13, 20251.0Reading the reviews, I was like it can't be that bad. It is the worst location. People are so rude, unprofessional. I really think they want more negative reviews. If you want your day to be ruined by some unprofessional employees go there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Louisville?
The USPS is located at 9100 Fern Creek Rd, Louisville, KY 40291.
What services does the USPS at 9100 Fern Creek Rd offer?
They provide mail and package sending, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo as well, but you need to complete and print the application beforehand.
Do I need to make an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled via the online scheduler; some locations offer limited walk-in hours.
What are the operating hours of the United States Postal Service at 9100 Fern Creek Rd?
Open Monday to Friday from 8:00AM to 5:00PM, Saturday from 9:00AM to 1:00PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can search and reserve a PO Box online or apply in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific access hours may vary, so it's best to confirm locally.
What nearby places can I visit before or after using USPS services at 9100 Fern Creek Rd?
Nearby places include Fern Creek Fire Department for public services, Globe Auto Sales for vehicle needs, and several restaurants like Arby's and Pizza Hut for dining.
Are there other post offices near the USPS at 9100 Fern Creek Rd?
Yes, nearby post offices include US Post Office, Fern Creek US Post Office, and Post Office-Fern Creek landmark building.
What dining options are near the USPS at Fern Creek Rd?
Nearby eateries include El Nopal Fern Creek (Mexican), Takashi Louisville (Japanese cuisine), Wingstop (chicken wings), and Moby Dick Restaurants (seafood).