United States Postal Service

2.2
161 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8127 La Grange Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8127 La Grange Rd, Louisville, KY
40222, United States

Hours

Reviews

2.2
161 reviews
5 stars
34
4 stars
11
3 stars
6
2 stars
7
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed and ignored.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over unreliable service.

Staffing Problems

Many customers noted that the post office is often understaffed, leading to long wait times and slow service.

Mixed Experiences

While some customers reported positive interactions with specific employees, the overall sentiment was largely negative.
  • JB
    J. Kris Bailey
    2 days ago
    3.0
    Other than countless lost packages, I guess it's okay
  • VS
    Vijay Sukumar
    Dec 30, 2025
    5.0
    Excellent. Marcus was super helpful n did a great job helping us with passport applications. I had the applications pre-printed from State dept website which was helpful. Also highly recommend taking onl;ine appointments since walk-ins may not work most of the time.
  • RR
    Ron
    Dec 15, 2025
    1.0
    Service sucks! They could care less if you're there. If I have to go to the USPS I know it's going to suck. I'd rather die than go there. Their delivery service is worse! If I'm going to receive a parcel I know it's going to be the last day if at all.
  • RS
    Ronald Safarawo
    Dec 11, 2025
    1.0
    I was supposed to have 3 packages delivered but i got 2 and the courier had the 3rd one delivered yet she didn’t deliver it , i went to the Lyndon post office and the gentleman told me that she had too my packages she will bring the 3rd one back yet she marked it as delivered, one of the 2 packages was opened, i will never trust their services Zip code 40222
  • LJ
    Landin Jones
    Nov 22, 2025
    1.0
    A eBay Christmas gift was updated as delivered yesterday and when I checked the mailbox it was no where to be found. This is the second time that this has happened in the last 5 months. Once again either the delivery driver stole it or they put it in the wrong mailbox. They should really fix how they do things and the people that they hire. Going to have to get everything delivered somewhere else from now on because this place is bottom of the barrel untrustworthy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.