United States Postal Service

2.1
157 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8127 La Grange Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8127 La Grange Rd, Louisville, KY
40222, United States

Hours

Reviews

2.1
157 reviews
5 stars
33
4 stars
10
3 stars
5
2 stars
7
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed and disrespected.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over unreliable service.

Staffing Problems

Many customers noted that the location is often understaffed, leading to long wait times and inefficient service.

Mixed Experiences

While some customers reported positive interactions with friendly staff, these experiences were overshadowed by the overall negative feedback.

Communication Failures

Customers struggled to reach the post office by phone, often receiving no response or being put on hold indefinitely.
  • LJ
    Landin Jones
    2 days ago
    1.0
    A eBay Christmas gift was updated as delivered yesterday and when I checked the mailbox it was no where to be found. This is the second time that this has happened in the last 5 months. Once again either the delivery driver stole it or they put it in the wrong mailbox. They should really fix how they do things and the people that they hire. Going to have to get everything delivered somewhere else from now on because this place is bottom of the barrel untrustworthy.
  • LP
    lindsey phillips
    6 days ago
    1.0
    It’s not this post office, but USPS in general. THEY SUCK!!!!!!! I ordered a package a week ago today. They shipped it to the wrong place twice and it hasn’t even left the state I ordered it from. Horrible. Horrible. HORRIBLE (yes i realize the tracking number is on there but that’s fine.) DO NOT USE USPS FOR SHIPPING!!!!!!!
  • TA
    Tim Albin
    Nov 17, 2025
    3.0
    Slow service, only 1 worker usually
  • LJ
    Landin Jones
    Aug 2, 2025
    1.0
    I would stay clear from ever using this branch’s services. I had an eBay package supposedly delivered this past Monday and when I went to get it, it was no where to be found. I tried the mailbox, the package room, and with neighbors everyday since the “delivery”. At this point the mail person either put it in the wrong mailbox or they stole it… Regardless it’s ridiculous, their one job is to deliver the stuff to the correct home.
  • MM
    Machi74005
    Jul 12, 2025
    1.0
    More of my mail has been lost in the last 5 years than in all the rest of my life combined and about 3 items of mail of 5 or 6 items likely were lost through a mail route that ultimately flows through this office. Every article had something of monetary value to it where it was either a check or in one case a gift card. Somehow I doubt that is all just coincidental. 😠 I now go out of my way if I'm going to risk anything at all in the postal system by taking it to either Middletown, Prospect, or Crestwood before I put anything through this black hole of no return called the Lyndon post office!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.