Brand Certified
United States Postal Service
2.1(215 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
835 S 7th St, Louisville, KY
40203, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 835 S 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
215 reviews
5 stars
40
4 stars
15
3 stars
8
2 stars
10
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a clerk named Heather who displayed aggressive behavior towards customers.
Delivery Issues
Many customers reported lost or misdelivered packages, with some claiming packages were marked as delivered but never received.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours and access to PO boxes, with reports of early closures and unresponsive phone lines.
Overall Experience
While some customers had positive experiences with specific staff members, the overall sentiment was negative, with many stating they would avoid using this post office in the future.
- MHMichelle HardestyFeb 12, 20261.0I have called back to back for over an hour with no answer the processing center even tried to call numerous times over a 3 day period with no answer.
- RJRobert S Jones JrFeb 6, 20263.0I was told to go to the post office to verify my ID CARD to get my direct express card active so I can get my balance and card restarted for my direct express account. Now at the social security office to verify my information.
- MMMatthew MatherlyFeb 5, 20261.0The worst post office in the country. I moved here from Florida and they have lost several packages in the short time I have lived here. This place is just pitiful, my father worked for the Post office for 35years and has never heard of anything like this. Use a different courier service if you care about what you're mailing.
- BSBlevin SloneJan 28, 20261.0I don't know what is going on at this location or the USPS in general these days but when you have 3 packages that all say delivered and you don't receive ANY of them, thats a big problem. The zip code for the delivery address was wrong on USPS' email confirmation as well. These items total over $1000. I cant get a hold of anyone. I realize that the winter weather is bad and I don't expect these drivers to be out in it, however when an item says delivered and it was not, again... a problem.
- YDYancy DavisDec 8, 20255.0Good location
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 835 S 7th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I get a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or apply in person at this location by bringing two valid forms of ID and completing an application.
Is it possible to access PO Boxes after hours at this USPS location?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary, so it’s best to check for specific lobby hours.
What is the cost to take a passport photo here?
The current fee for a passport photo at USPS is $15.
Are there other postal services nearby the United States Postal Service at 835 S 7th St?
Yes, nearby postal services include United States Postal Service, United States Post Office, USPS, and Downtown Louisville Post Office, providing multiple options for your mailing needs.
What nearby dining options are available when visiting the Post Office?
After your visit, you can enjoy a meal at Louisville Downtown, a nearby burger restaurant.
Are there community resources near the United States Postal Service location?
Yes, the Caldwell Community Resource Center, Inc. and the National Black MBA Association, Kentucky Chapter are nearby community service and nonprofit organizations that you might find useful.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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